Night Service Supervisor - Customer Experience Lead

Luxury Leisure; Chester; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Enhanced supervisory rate

Job summary

Luxury Leisure in Chester is seeking a Customer Service Assistant / Supervisor to ensure smooth operation of our venues and deliver outstanding guest experiences. You will welcome customers, promote offers and events, and help run the venue with supervisory duties as needed.

The role requires full flexibility for night shifts (9:30pm–8:00am), three nights per week including weekends. You will earn £13.25 per hour, with an additional £1.50 per hour for hours between 11pm–6am when supervising.

Qualifications

• Customer service experience.
• Cash handling experience.
• Ability to supervise a small team.
• Willingness to work night shifts and weekends.

Responsibilities

• Welcoming customers and ensuring a positive visit.
• Promoting offers, events and new games.
• Handling cash and providing change accurately.
• Serving refreshments and keeping premises clean.

Skills

Customer service

Cash handling

Supervisory duties

Night shifts

Job description

Luxury Leisure in Chester is seeking a Customer Service Assistant / Supervisor to ensure smooth operation of our venues and deliver outstanding guest experiences. You will welcome customers, promote offers and events, and help run the venue with supervisory duties as needed.

The role requires full flexibility for night shifts (9:30pm–8:00am), three nights per week including weekends. You will earn £13.25 per hour, with an additional £1.50 per hour for hours between 11pm–6am when supervising.