Night Retail & Café Customer Service Associate

BP Retail; Basildon; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% discount on in store goods *excluI

Access to the Retail Trust (24/7online

Wellbeing benefits (Headspace app, Thr

Shopping and leisure discounts

Free barista style hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Job summary

bp retail is hiring a Customer Service Assistant for night shifts in Basildon. You will join a fast-paced retail environment, delivering friendly service and promoting bp offers while maintaining store standards.

No prior retail experience is required as training is provided online and on the job. This role emphasizes safety, teamwork, and customer satisfaction within the Wild Bean Café area.

Qualifications

• Passion for customer service and energised by working in a collaborative retail team.
• Willingness to learn with online and on-the-job training provided.

Responsibilities

• Serve customers efficiently and meet their needs promptly.
• Maintain safety for customers and colleagues as priority.
• Foster a positive and inclusive work environment.
• Prepare and serve food and drinks from Wild Bean Café.
• Receive deliveries and manage stock replenishment.
• Support bp offers, promotions and loyalty schemes.
• Carry out cleaning and stock housekeeping tasks.

Skills

Customer service

Teamwork

Adaptability

Tools

POS system

Job description

bp retail is hiring a Customer Service Assistant for night shifts in Basildon. You will join a fast-paced retail environment, delivering friendly service and promoting bp offers while maintaining store standards.

No prior retail experience is required as training is provided online and on the job. This role emphasizes safety, teamwork, and customer satisfaction within the Wild Bean Café area.