Night Retail Customer Experience Associate

BP Retail; Towcester; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% discount on in store goods

Access to Retail Trust

Wellbeing benefits

Shopping and leisure discounts

Free barista style hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Job summary

bp retail is seeking a customer service assistant to join our team for night shifts. You’ll work in a fast-paced retail environment, delivering friendly service and helping customers with their needs.

Training will be provided online and on the job to support you in developing the necessary skills. You'll contribute to a positive store culture, handle food and drink at our Wild Bean Café, manage deliveries and stock, and participate in promotions and loyalty schemes while maintaining store

Qualifications

• Passion for customer service.
• Energetic team player in a fast-paced retail environment.
• Willingness to undergo online and on-the-job training.

Responsibilities

• Prioritise safety of yourself, colleagues and customers in line with bp policies.
• Serve customers efficiently and meet their needs promptly.
• Foster a positive and inclusive work environment in line with bp beliefs.
• Prepare and serve food and drinks from our Wild Bean Café.
• Receive deliveries, replenish stock and manage stock tasks.
• Support bp offers, promotions and the bp loyalty scheme.
• Carry out cleaning duties in store, facilities and forecourt.

Job description

bp retail is seeking a customer service assistant to join our team for night shifts. You’ll work in a fast-paced retail environment, delivering friendly service and helping customers with their needs.

Training will be provided online and on the job to support you in developing the necessary skills. You'll contribute to a positive store culture, handle food and drink at our Wild Bean Café, manage deliveries and stock, and participate in promotions and loyalty schemes while maintaining store