Night Referral Patient Care Assistant

CVS Group; Penshaw; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Private healthcare

Staff discount on veterinary bills

5 weeks annual leave + Bank Holidays

Employee Assistance Programme

Mental Health First-Aiders

Job summary

CVS Group plc is seeking a Patient Care Assistant at Lumbry Park Veterinary Specialists to support our RVNs and Vets in delivering compassionate care to our patients and clients.

Responsibilities include nursing care, assisting clinicians, restraining animals for treatment, and handling emergencies, along with general cleaning and maintaining a safe environment. This permanent, full-time role offers a 4 on 4 off 42-hour average week and a strong benefits package.

Qualifications

• Experience in animal welfare or veterinary environments preferred.
• Ability to communicate with compassion and care for patients and owners.
• Strong teamwork and reliability in a clinical setting.

Responsibilities

• Nursing care to patients
• Assisting Clinicians and Nurses in restraining animals for treatment
• Cleaning, walking, and feeding of patients
• Preparation of emergencies
• General cleaning and maintenance duties
• Running internal lab samples
• Answering emergency calls
• Excellent customer service skills

Skills

Excellent communication

Empathy

Teamwork

Customer service

Job description

The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients. Some of the duties will include:

• Nursing care to patients
• Assisting Clinicians and Nurses in restraining animals for treatment
• Cleaning, walking, and feeding of patients
• Preparation of emergencies
• General cleaning and maintenance duties
• Running internal lab samples
• Answering emergency calls
• An excellent communicator with strong empathy
• Excellent customer service skills
• Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and excellent teamwork skills
• Experience in looking after animals in a veterinary environment would be desirable

CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day. Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals.

• Salary will be in line with the UK National Minimum Wage £20,800 - £25,396, Contract: Permanent. Full time and part time applications will be considered.
• Shift Pattern: 20:00 - 08:30 and is based on a 4 on 4 off rota of an 8-week rotation equating to a total of 42 hours average per week.
• Location: Lumbry Park Veterinary Specialists. About Lumbry Park Veterinary Specialists: Take a look at the practice here: Veterinary Referral Centre | Lumbry Park Veterinary Specialists.
• Salary will be in line with the National Minimum Wage.
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays.
• Staff discount scheme on Veterinary bills and products.
• A range of health benefits including private healthcare.
• Employee Assistance Programme and access to over 400 Mental Health First-Aiders.
• and more!

Or, if easier, you can find a full list by clicking the link here: CVS Employee Benefits.