NIGHT RECEPTIONIST (PART TIME)

Park Plaza; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

As a Night Receptionist at Park Plaza, you serve as the first and last point of contact for guests, delivering exceptional service and creating memorable experiences. The role offers a part-time schedule with various benefits, including salary, wellness days, and discounts, all aimed at enriching both employee and guest experiences.

Benefits

Two wellness days per year

30 days of holiday including bank holidays

Discounted hotel room rates in Europe

50% F&B discount at hotels

Two free meals per day

Access to 40% of pay before payday

Recommend a Friend scheme - £750

BenefitHub discounts

Gym discounts

Travel season ticket loans

Employee Assistance Programme

Uniforms provided and free dry cleaning

Annual staff parties and events

Company pension plan and training

Qualifications

• Previous experience in customer-facing roles or as a Receptionist/Night Receptionist in hospitality.
• Good command of English.

Responsibilities

• Manage requests promptly, politely, and with a caring attitude.
• Create an amazing impression on guests.

Skills

Interpersonal skills

Communication skills

Job description

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Night Receptionist (Part time 16-40 hrs per week)

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Night Receptionist, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.

The Night Receptionist role offers:

• Salary: £13.04 per hour plus incentive
• Two wellness days per year, starting with 30 days of holiday including bank holidays, increasing with service
• Heavily discounted hotel room rates in Europe (also available at Radisson Hotel Group and for friends & family)
• 50% F&B discount at our restaurants and bars (for your entire party)
• Two free meals per day, including days off if you wish to come in
• Access to 40% of your pay before payday via Wagestream
• Recommend a Friend scheme - £750
• BenefitHub discounts at online and high street stores, supermarkets, attractions, restaurants, and cinemas
• Vitality at Work gym discounts and more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 Employee Assistance Programme
• Rota published at least two weeks in advance
• Departmental incentive schemes *
• Uniforms provided and free dry cleaning
• Annual staff parties and events
• Company pension plan and training

The ideal candidate will:

• Have excellent interpersonal skills and the ability to connect with guests
• Manage requests promptly, politely, and with a caring attitude
• Have good command of English and excellent communication skills
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care
• Have previous experience in customer-facing roles or as a Receptionist/Night Receptionist in hospitality

Renowned for creating memorable moments, Park Plaza caters to leisure and business travelers with stylish rooms and versatile facilities, complemented by award-winning restaurants and bars. Park Plaza. Be part of it.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Administrative

Industries

• Hospitality

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Location: London, England, United Kingdom

Posted 3 months ago