Clinic Receptionist

JR United Kingdom; Slough; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading clinic is seeking enthusiastic Clinic Receptionists for full-time and part-time roles in London. This position involves providing exceptional patient care and administrative support, ensuring smooth clinic operations. With a focus on training and development, the role offers staff benefits and a competitive salary of £28,000 FTE plus bonuses. Join a diverse team dedicated to high-quality patient experiences.

Benefits

Staff discounts and company benefits

Opportunities for training and development

Qualifications

• Experience in a customer-facing role required, preferably in private healthcare.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal skills.

Responsibilities

• First point of contact for patients, ensuring excellent service.
• Managing bookings and payments in person and over the phone.
• Assisting with administrative tasks and supporting the clinical team.

Skills

Customer Service

Organisational Skills

Communication Skills

Multitasking

Tools

Microsoft Office

Medical Software

Job description

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Location:London City Centre (Oxford Circus)

Hours:Both Full Time and Part Time roles available

Salary:£28,000 FTE + Monthly Bonuses

Hours:Part-time 8 hours per week, with opportunities for overtime and extra shifts.

Full-time 40 hours per week

Both roles will be expected to cover 2 x late nights and some weekends

Start Date:ASAP

We are now seeking Clinic Receptionists to join our team in our Oxford Circus clinic, both on a full time and part time basis with the opportunity for additional hours and overtime as required.

Role Responsibilities

As a Clinic Receptionist, you will be the first point of contact for patients, ensuring they receive exceptional service from booking to treatment. You will play a key role in the smooth operation of the clinic, supporting both the Clinic Manager and clinical team with administrative tasks and patient care coordination.

Key Duties:

• Delivering outstanding customer service – welcoming patients, handling inquiries, and ensuring a seamless experience.
• Managing bookings and payments, both in person and over the phone.
• Assisting with administrative tasks, such as invoicing, stock management, and record-keeping.
• Working closely with the clinical team to support day-to-day operations.
• Participating in training and development to enhance clinic processes.

Requirements:

• Experience in a customer-facing role is essential (experience in private healthcare is desirable).
• Strong organisational and multitasking skills in a busy environment.
• Excellent communication and interpersonal skills, with a patient-focused approach.
• Proficiency in Microsoft Office and medical software (training provided where needed).
• Ability to work independently and collaboratively within a team.
• Part-time role – 8 hours per week, with the opportunity for overtime and additional hours.
• Full-time role - to include 2 late nights and weekends when required
• Competitive salary of £28,000 FTE + monthly bonuses (pro-rata).
• Modern, well-equipped clinic in London Oxford Circus.
• Opportunities for training and development.
• Staff discounts and company benefits.

About The Mole Clinic

The Mole Clinic is a leader in skin cancer screening and mole removal, dedicated to early detection and high-quality patient care. We combine cutting-edge technology with expert clinical assessment to deliver the best possible experience for our patients.

The Mole Clinic is committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified candidates, regardless of background.

If you’re passionate about healthcare, patient experience, and being part of a supportive team, we’d love to hear from you!