NIGHT RECEPTIONIST

Park Plaza; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

Park Plaza is looking for a Night Receptionist to provide exceptional service during late hours. The ideal candidate will possess excellent interpersonal and communication skills, ensure guests have a memorable experience and manage requests efficiently. This part-time role offers a competitive salary and various benefits including wellness days and discounted room rates.

Benefits

Heavily discounted hotel room rates

50% F&B discount

Two free meals per day

Access to pay before payday

£750 Recommend a Friend scheme

Company pension plan

Annual staff parties and events

Free dry cleaning

Qualifications

• Customer-facing experience or as a Night Receptionist in hospitality.
• Good command of English.

Responsibilities

• Be the first and last contact for guests, ensuring a great experience.
• Manage guest requests in a prompt and polite manner.

Skills

Interpersonal skills

Responsive and helpful attitude

Communication skills

Job description

Night Receptionist (Part time 16-40 hrs per week)

At Park Plaza, we believe in providing a hotel experience tailored to the individual and their needs. As our Night Receptionist, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each time.

We offer the Night Receptionist position with the following benefits:

• Salary: £13.04 per hour plus incentives
• Two wellness days per year, with all team members starting with 30 days of holiday annually, including bank holidays, increasing with service!
• Heavily discounted hotel room rates in Europe (also available at Radisson Hotel Group and for family & friends)
• 50% F&B discount at our restaurants and bars (for your entire party)
• Two free meals per day, including on days off if you choose to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at online and high street stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Vitality at Work scheme with gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 Employee Assistance Programme access
• Rota published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual staff parties and events
• Company pension plan & award-winning training

The ideal candidate for the Night Receptionist role will have:

• Excellent interpersonal skills and the ability to connect with others
• Prompt, helpful, polite, and caring request management
• Good command of English and excellent communication skills
• Shared values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
• Previous experience in a customer-facing role or as a Receptionist/Night Receptionist in hospitality
• Availability to work 16-40 hours per week

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities, complemented by award-winning restaurants and bars. Park Plaza. Be part of it.

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