Night Receptionist

easyHotel; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

easyHotel is seeking a Night Receptionist for its London Shoreditch hotel on a part-time permanent basis. In this role, you will ensure guests have a great experience, handling queries, and supporting hotel operations, with competitive pay and growth opportunities available.

Benefits

Competitive salary with bonus and commission structure

Opportunities for career growth

Eye Test Vouchers

Bike to work scheme

Life Assurance scheme

Staff discount on hotel stay

Social events throughout the year

Pension

Commitment to sustainability

Training and development opportunities

Qualifications

• Entry level position requiring flexibility and a positive attitude.
• Ability to deal with guest queries and ensure satisfaction.

Responsibilities

• Be the first point of contact for guest experience.
• Support day-to-day operations.
• Handle guest complaints and room inspections.

Skills

Flexibility

Customer Service

Problem Solving

Job description

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This range is provided by easyHotel . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Here at easyHotel, we are now looking to recruit a fantastic Team Member at our London Shoreditch hotel. Working on a part time, permanent basis you will receive a competitive salary of £ 12.30 per hour.

As our Team Member your goal is to help ensure our customers have a great experience when staying with us.

About EasyHotel

We are easyHotel, and were inventing a new breed of affordable and low-carbon hotels. Our mission is to enable more people to travel, by offering hotels for everyone; hotels that are simple to book, simple to use and city-focused; hotels that are designed for both those travelling on a budget and those who prefer to save money on their hotel to indulge in the best the city has to offer.

We are a growing and ambitious brand that aspires to become a 100 strong pan-European platform within the next 5 years.We are present in 11 countries with 42 hotels and have recently opened a hotel inMarseille.

Role & responsibilities:

• Happy with flexible working
• Support with day to day operations
• Be the first point of contact for the guest experience
• Dealing with guest queries and complaints
• Inspecting rooms and communicating to maintenance or housekeeping with any issues
• Ensuring positive guest experiences, resulting in 5* reviews
• Ensuring smooth process through Apaleo (hotel booking system)
  
  

What’s in it for you ?

• Competitive salary with bonus and commission structure
• The opportunity to join an international team, with real potential to grow your career on a global stage
• An entrepreneurial working environment with opportunities to get involved in all areas of the business
• Eye Test Vouchers
• Bike to work scheme
• Life Assurance scheme
• Staff discount on hotel stay
• Social event throughout the year to include team engagement day out, summer party, & Christmas event
• Pension
• An employer who is committed to the sustainability agenda
• Training and development opportunities.
• Employee Assistance Programme available including counselling sessions through a third party (T&Cs apply)
  
  

If you’d like to be part of this journey we want to hear from you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Restaurants

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