Night Receptionist

Scotsman; City of Edinburgh; Hybrid; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Tip pooling—100% tips

Wagestream access

Food & cinema discounts

Hotel & apartment discounts

Perks portal access

Staff meals on duty

Flexible working

Scotsman Steps training

Job summary

The Scotsman Group is Scotland's largest and most diverse hospitality group, with a collection of venues across Scotland. We are seeking an experienced Night Receptionist to join our Edinburgh venue and ensure guests receive a warm, genuine welcome from arrival to departure.

You will check guests in and out with minimal disruption and handle inquiries, offering information about the hotel, services, and local area.

Qualifications

• Experience in hospitality or front desk preferred.
• Night shift availability required.
• Excellent communication and friendly demeanor.

Responsibilities

• Welcome guests warmly and ensure a good first impression.
• Check guests in and out with minimal disruption.
• Handle guest inquiries and provide information about the hotel and local area.

Skills

Customer service

Evening work

Team player

Job description

Wh o we are?

The Scotsman Group is Scotland's largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

We are looking for an experienced and talented Night Receptionistto join our fantastic venue.

What is in it for you?

As part of Scotsman Hospitality, you will have access to the following benefits that include:

• TRONC electronic tips - Our staff keep 100% of tips earned in venues.
• Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.

The Role:

As a Night Receptionist, your role will include:

• ensure that each of our guests receives the warmest and most genuine of welcomes
• Responsible for ensuring that they are checked in and checked out with minimal disruption.
• You will be fantastic at dealing (efficiently) with guest inquiries and providing as much information about the hotel, our services and the local area is an important aspect of your role.

The Person:

The ideal candidate will have:

• You will be required to work evenings and weekends.
• You will enjoy working with others, have a great "can do" approach to customer service
• A friendly approach to everyone who you come in contact with.