Night Receptionist - Guest Experience Specialist

Scotsman Hospitality; City of Edinburgh; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

100% tips

Wagestream

Food & cinema discounts

Hotel discounts

Perks portal

Staff meals

Flexible working

Training programme

Job summary

The Scotsman Group, Scotland’s largest hospitality group, invites a welcoming Night Receptionist to join our Edinburgh venue. You’ll warmly greet guests, manage smooth check-ins and check-outs, and confidently share information about the hotel, services, and local area.

We offer tips, Wagestream access, restaurant discounts, staff meals, flexible hours, and career development through our Scotsman Steps training programme.

Qualifications

• Evenings and weekends availability is required.
• Strong customer service orientation with a friendly approach.

Responsibilities

• Ensure guests receive the warmest and most genuine welcome.
• Check guests in and out with minimal disruption.
• Handle guest inquiries and provide information about the hotel, services, and local area.

Job description

The Scotsman Group, Scotland’s largest hospitality group, invites a welcoming Night Receptionist to join our Edinburgh venue. You’ll warmly greet guests, manage smooth check-ins and check-outs, and confidently share information about the hotel, services, and local area.

We offer tips, Wagestream access, restaurant discounts, staff meals, flexible hours, and career development through our Scotsman Steps training programme.