Floor Staff

Scotsman Hospitality; Glasgow; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Tips kept 100%

Wagestream access

Discounts on food and cinema tickets

Hotel and apartment discounts

Perks portal access

Staff meals on duty

Flexible working opportunities

Career development through training

Refer a Friend scheme

Job summary

The Scotsman Group in Glasgow is seeking hospitality staff to provide consistently excellent customer service in a lively, social environment. You will help with setup, serving customers, liaising with kitchen staff and cleaning down after service, while actively promoting sales to maximise spend.

Flexible working opportunities are offered, with staff benefits including tips, Wagestream, discounts across venues, and ongoing development through our Scotsman Steps programme.

Qualifications

• Experience in a similar role.
• A great personality and enjoy working as part of a team in a social environment.
• Availability to work shifts, including evenings and weekends as per business needs.

Responsibilities

• Setting-up and serving customers.
• Liaising with kitchen staff during service.
• Cleaning down after service and ensuring areas are tidy.
• Promoting sales to maximise customer spend.

Skills

Customer service

Team player

Shift work

Job description

About Us

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

The Role

• Providing consistently excellent customer service.
• Involvement in all aspects of service; setting-up, serving customers, liaising with kitchen staff and cleaning down after service.
• Promoting sales to ensure customer spend is maximised.

The Person

• Experience in a similar role.
• A great personality and enjoy working as part of a team in a social environment.
• Availability to work shifts, including evenings and weekends as per business needs.

What We Offer

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.
• Refer a Friend Scheme.