Restaurant Host

Scotsman; Glasgow; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Tips fully kept

Wagestream

Food & cinema discounts

Hotel/apartment discounts

Perks portal access

Staff meals on duty

Flexible working

Scotsman Steps training

Job summary

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with over 40 venues across Scotland. We are looking for experienced Floor Staff to join our fantastic venues, delivering outstanding guest experiences.

As part of Scotsman Hospitality, you will enjoy benefits such as tips kept fully, Wagestream access, food and cinema discounts, hotel options, perks portal, staff meals, flexible working, and career development through our training programme.

Qualifications

• Excellent customer service skills.
• Excellent organisational skills.
• Minimum of one year's experience in a similar customer facing role.

Responsibilities

• Welcome guests to our venues.
• Deal with guest enquiries.
• Provide guests with information about the venue, the venue’s services and relevant venue events.
• Accompany guests to their event, room, reserved area or booth.

Skills

Excellent customer service

Excellent organisational skills

1+ years in customer facing role

Job description

Who we are?

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

We are looking for experienced and talented Floor Staffto join our fantastic venue.

What is in it for you?

As part of Scotsman Hospitality, you will have access to the following benefits that include:

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.

The Role:

As a member of the floor team, your role will include:

• Welcome guests to our venues.
• Deal with guest enquiries.
• Provide guests with information about the venue, the venue’s services and relevant venue events.
• Accompany guests to their event, room, reserved area or booth.

The Person:

The ideal candidate will have:

• Excellent customer service skills.
• Excellent organisational skills.
• Minimum of one years’ experience in a similar customer facing role.