Night Receptionist

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; Chester; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant team as a Night Receptionist at a forward-thinking hotel group, where your warm personality and dedication to service will shine. As the first point of contact for guests, you'll ensure a seamless check-in and check-out experience, while providing exceptional recommendations. With a commitment to employee development and a supportive community, this role offers a unique opportunity to grow in the hospitality industry. Enjoy various perks, including special rates on hotel rooms and ongoing training, as you become an integral part of a rapidly expanding hotel group.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals at work

Talent referral scheme

Access to Pension Scheme

Ongoing training and career progression

Wellbeing Support

Qualifications

• Passionate about making a difference and providing excellent customer service.
• Excellent organizational skills and dependability for guest interactions.

Responsibilities

• Organizing all aspects of check-in and check-out processes.
• Providing guests with a 5-star experience and local recommendations.

Skills

Organizational Skills

Customer Service

Dependability

Local Knowledge

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Night Receptionist, you will be the face of the hotel, bringing your warm and friendly personality to work. Working as part of a vibrant team, you’ll be an ambassador for the hotel, serving as the first point of contact for guests. Your responsibilities include organizing all aspects of check-in and check-out processes and providing guests with a 5-star experience.

Some of the Perks You Could Enjoy Include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme with vouchers for high street shops
• Meals at work
• Talent referral scheme with bonuses for recommending friends
• Regular celebrations like Thank You Week and Employee Awards
• Access to Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training and clear pathways for career progression

If You’re Our Ideal Receptionist, You Will:

• Be yourself and passionate about making a difference
• Be courteous to guests and colleagues at all times
• Offer guidance and local recommendations to guests
• Have excellent organizational skills
• Be dependable and reassuring for guests

Why Join Us?

We value our colleagues as much as our guests. Joining the Leonardo community means your hard work is recognized and supported. We provide ongoing development through our GROWonline learning portal, regular coaching, training, and wellness webinars. With these resources, you'll be well-equipped for a successful career in hospitality.

Our Story

With decades of hotelier expertise, we operate over 270 hotels across the UK and Europe, including more than 55 hotels in the UK & Ireland. As one of the fastest-growing hotel groups, we have exciting expansion plans. There’s never been a better time to come join us!