Night Receptionist

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Radisson Hotel Group is one of the world's largest hotel groups, with ten distinctive hotel brands and more than 1,160 hotels in operation and under development across 95+ countries. The Group’s overarching brand promise is 'Every Moment Matters' with a signature 'Yes I Can!' service ethos.

People are at the core of our business success and future. Our team members are true 'Moment Makers', and together we foster a culture that empowers you to be your best every day, everywhere, every time. Together, we make Every Moment Matter.

We are currently seeking a Night Receptionist to join our dynamic team at Radisson Hotel Group.

We focus on you as a person—your skills, talents, and passion—not just your resume. Mindset is what matters most, and you can grow with us. That's a promise!

What We Offer Our Night Receptionist

We strive to be as good a place to work as it is to stay. Our benefits include:

• Special rates for our team members, friends, and family when traveling and staying in our hotels
• Opportunities for growth and development, including an individual development plan and unlimited access to over 20,000 learning modules through Radisson Academy
• Participation in Responsible Business initiatives, creating shared value and better futures
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform provided
• Access to Employee Assistance Programme through UNUM
• Opportunities for career progression
• 28 days holiday for full-time team members
• Free access to leisure, pool, and gym facilities during off-peak times where applicable

The Night Receptionist Role

Our front office team is the heart of the hotel, providing a warm welcome and memorable experiences for our guests. The Night Receptionist role involves:

• Handling check-ins and check-outs, but also managing everything in between
• Ensuring all aspects of the guest journey are anticipated and delivered at the highest level
• Exuding patience, empathy, and hosting personality
• Working proactively to ensure guest satisfaction and smooth front office operations

Join a passionate team that believes in delivering incredible service, having fun, and making anything possible!

Qualities We Are Looking For

• Flexibility and a positive, 'Yes I Can!' attitude
• Creative problem-solving skills
• Passion for delivering extraordinary service
• Ability to work collaboratively to ensure guest satisfaction
• Knowledge of Opera PMS is desirable

The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel, all under one umbrella.

Become part of the world of Moment Makers. We look forward to getting to know you!

The modern Radisson Blu Hotel, Liverpool, offers premium accommodation near the city's top attractions, just 14 km from Liverpool John Lennon Airport (LPL). The hotel features 194 rooms and suites with contemporary décor and city views, an on-site restaurant, bar, leisure facilities, indoor pool, and meeting rooms, all dedicated to providing a warm welcome and excellent service.