Night Receptionist - Full Time

TN United Kingdom; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Night Receptionist to join their vibrant team in Manchester. In this dynamic role, you will be the welcoming face of the hotel, ensuring guests receive exceptional service and support throughout their stay. With a focus on personal development and a strong community culture, this position offers you the opportunity to grow in your hospitality career. Enjoy special perks, including discounted hotel rates, recognition schemes, and ongoing training, all while contributing to a memorable guest experience in a bustling environment. Join us and be part of a team that values both its guests and its colleagues!

Benefits

Special rates on hotel rooms

Recognition schemes with vouchers

Free hot meals on duty

Talent referral bonuses

Celebration events

Company Pension Scheme

Life Assurance

Wellbeing Support

Ongoing training

Clear progression paths

Qualifications

• Passionate about making a difference and eager to bring new ideas.
• Dependable and a reassuring influence for guests.

Responsibilities

• Manage all aspects of check-in and check-out processes.
• Provide guests with local recommendations for a great stay.

Skills

Organisational Skills

Customer Service

Communication Skills

Problem Solving

Job description

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Night Receptionist - Full Time, Manchester

Client: The Midland Hotel

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: c3ae30667a5d

Job Views: 9

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Night Receptionist, you’ll be the face of the hotel, bringing your warm and friendly personality to work every day. This busy role involves working as part of a vibrant team, acting as an ambassador for the hotel, and managing all aspects of check-in and check-out processes, while offering guests the real 5-star treatment!

• Be yourself!
• Be passionate about making a difference and eager to bring new ideas to the table
• Be courteous to guests and colleagues at all times
• Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
• Have top-notch organisational skills
• Be dependable and a reassuring influence for guests

We value our colleagues as much as our guests. Once you join our team, you become part of the Leonardo community. We support your development through our “GROWonline” learning portal, regular coaching, training, and wellness webinars, helping you progress in your hospitality career.

Our Story

Built on decades of hotelier expertise, we are part of the Fattal Hotels Group, operating over 230 hotels across Europe and Israel. With over 50 hotels across the UK & Ireland and plans for expansion, now is an exciting time to join us!

Perks include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Recognition schemes with vouchers for high street shops
• Free hot meals on duty
• Talent referral bonuses
• Celebration events like Thank You Week and Employee Awards
• Company Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training and clear progression paths