Night Porter - Royal Ocean Racing Club

Royal Ocean Racing Club; Cowes; On-site; GBP 10,000 - 40,000; Full time

Job summary

Eine etablierte Einrichtung sucht einen engagierten Night Porter, der für die Sicherheit und den Komfort der Gäste während der Nacht verantwortlich ist. In dieser spannenden Rolle sind Sie das Gesicht des Clubs in den späten Stunden, bieten hervorragenden Kundenservice und sorgen für eine sichere Umgebung. Sie werden in einem dynamischen Umfeld arbeiten, in dem Ihre Fähigkeiten zur Problemlösung und Ihre Kommunikationsfähigkeiten geschätzt werden. Wenn Sie ein Nachtmensch sind und gerne in einem lebhaften Team arbeiten, ist dies die perfekte Gelegenheit für Sie, Teil einer aufregenden Gemeinschaft zu werden.

Qualifications

• Verantwortung für die Sicherheit und den Komfort der Gäste während der Nacht.
• Fähigkeit, Probleme ruhig und effizient zu lösen.

Responsibilities

• Überprüfung der Ankunft von späten Gästen und Bereitstellung eines begrenzten Barservice.
• Reinigung des Eigentums und Vorbereitung von Konferenzräumen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Selbstmotivation

Multitasking

Education

Keine spezifische Ausbildung erforderlich

Tools

Grundlegende Computerkenntnisse

Job description

The Royal Ocean Racing Club has been through a multi-million re-build and has just completed a busy summer season.

Located in Cowes, the Club enjoys spectacular views across the Solent and the new restaurant will provide members and guests a selection of vibrant dishes and cuisines to sample throughout the year. The Clubhouse also acts as a venue for corporate and private functions, birthday parties, and weddings.

We’re looking for a real night owl to be our Night Porter.

As a Night Porter, you will become a vital part of our nights team providing the warmest of welcomes and exceptional customer service. You will ultimately be responsible for the safety and security of our guests as they sleep and will need to be able to react to their needs working on your own initiative.

Your day to day:

1. Checking in late arrivals
2. Provide a limited bar service for guests, including teas and coffees
3. Cleaning the property and setting up meeting/conference rooms
4. Ensuring the building and guests are secure
5. Helping set up the dining area for breakfast
6. Stack chairs in Events space, Restaurant, and Bar area to vacuum/clean floors and then unstack when completed
7. Any other ad hoc duties as required

Who are we looking for?

Our Night Porter plays a crucial role in ensuring the smooth running of the Clubhouse; you will need to be a responsible and reliable person. We are looking for a hard-working individual who doesn’t mind being a night owl. You will be able to stay calm under pressure, taking any complications in your stride.

Effortlessly deal with problems as they arise and ensure standards are maintained at all times. You will need excellent communication skills and be confident to make the right decision. If you are self-motivated and can multi-task, this could be for you. Personality is what counts and whilst previous experience and basic computer skills are an advantage, full training is provided.