Night Porter

TN United Kingdom; Emsworth; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a thriving hospitality group as a Night Manager, where your meticulous nature will ensure guest safety and comfort during overnight stays. This role involves supporting night audits, maintaining cleanliness, and providing exceptional guest care. As part of a rapidly expanding company with over 40 locations, you'll enjoy a supportive community and numerous perks, including discounts and referral bonuses. If you're responsible and detail-oriented, this is the perfect opportunity to grow your career in a vibrant environment.

Benefits

Employee Assistance Program

Instant pay access through EarlyPay

Enhanced Maternity & Paternity leave

Referral Bonus up to £1,500

50% off food at Heartwood Inns

Birthday gift

Long Service Recognition

Discounts via Reward Gateway

Cycle to Work Scheme

Qualifications

• 1-2 years experience as a Night Porter/Auditor in a hotel or hospitality setting.
• Ability to work independently and manage overnight operations.

Responsibilities

• Assist in ensuring guest safety and smooth overnight operations.
• Perform cleaning duties and maintain property standards.
• Handle late check-ins and early check-outs.

Skills

Guest Care

Health and Safety Standards

Attention to Detail

Time Management

Education

Experience in Hospitality

Job description

Social network you want to login/join with:

At Heartwood Collection, we’re on the lookout for meticulous and thorough individuals to join our team as a Night Manager

As a Night Porter at Heartwood Collection, you'll assist in the safety and well-being of our guests during overnight stays and maintain the smooth operation of the property outside key trading hours. You’ll be key in delivering exceptional guest care and that health and safety standards are met. Also be responsible for the cleaniness of the public areas.

Key Responsibilities:

• Assist the Night Manager in ensuring guest safety and smooth overnight operations.
• Perform cleaning duties and maintain property standards.
• Handle late check-ins, early check-outs, and reservation checks.
• Support night audits, including fire, health & safety, and security checks.
• Prepare for breakfast service and provide shift handovers.
• Follow emergency procedures, including fire evacuations.

What we offer:

• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You:

• You’re responsible, reliable, and have a keen eye for details
• Well-organised and able to learn systems and audits for overnight
• Have the ability to work alone when night managers are off
• 1-2 years experience as a Night Porter/ Auditor in a hotel or hospitality setting

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

Please note, we cannot take applications from overseas or that require sponsorship