Night Porter

The Vineyard Group; Newbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Night Porter to join their Guest Services Team. In this role, you'll embody the values of Trust, Passion, Friendliness, and Teamwork, ensuring guests feel welcomed and cared for. You will enjoy a vibrant workplace filled with opportunities for personal growth and development, along with a competitive pay rate and an extensive range of employee benefits. With perks like generous holiday leave, access to a state-of-the-art gym, and various recognition schemes, this position is perfect for those who thrive in a friendly and dynamic environment.

Benefits

29 days holiday

Training and development

Employee events

Access to gym and pools

Healthy meals

Pension scheme contributions

Discounted room rates

50% discount in restaurants

Cycle to Work Scheme

Spa treatments discounts

Qualifications

• Strong customer service skills and a friendly demeanor.
• Ability to work as part of a team and independently.

Responsibilities

• Provide excellent service to guests during night shifts.
• Assist with guest inquiries and maintain hotel security.

Skills

Customer Service

Teamwork

Communication

Job description

Why join The Vineyard?

You will receive a warm welcome into the Apex family as a Night Porter at The Vineyard. We genuinely care about our guests and each other, demonstrating our family values of Trust, Passion, Friendliness, and Teamwork. We encourage you to bring your unique personality to the role and be yourself while working as part of the Guest Services Team, as we believe that personality, style, and friendliness make Apex Hotels special.

Joining us means meeting great people, having fun at work, developing new friendships, learning new skills, and enjoying a competitive pay rate along with a generous range of employee benefits, including:

• 29 days holiday
• Training and development from day one
• Employee events and celebrations
• In-house company interactive employee communication app
• Access to our state-of-the-art gym and pools
• Healthy meals while working
• External Employee Assistance Programme
• Financial Wellbeing App Wagestream, allowing early access to your pay

After your first successful 3 months, you will also receive:

• Pension scheme contributions
• Critical Illness & Death in Service cover
• Recognition schemes such as Employee of the Quarter and Annual Awards
• Access to discounts and wellbeing platform “Treat Yourself Here” for savings and experiences
• Long service recognition
• Probation pass and annual anniversary guest experience overnight stay with dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Critical Illness & Life Assurance cover