Night Porter / Receptionist

Experienceguildford; Guildford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading company in hospitality is seeking a Night Porter to ensure smooth operations and high-level customer service during night shifts. The position requires previous experience, excellent communication skills, and the ability to interact professionally with guests. Competitive pay is offered, along with benefits such as Wagestream for instant access to earned wages.

Benefits

Instant access to pay as it’s earnt through Wagestream

Recognition awards for exceptional customer service

Qualifications

• Previous experience within a similar establishment is desirable.
• Ability to interact with colleagues and guests in a friendly manner.

Responsibilities

• Assist the Front Office Manager in providing efficient Night Service.
• Ensure a comprehensive hand-over from Reception.
• Provide late guest check-in and information service.

Skills

Excellent communication skills

Professional interaction

Good knowledge of English

Job description

The Night Porter's role is to assist the Front Office Manager in providing a smooth and efficient Night Service. This will ensure that our 4 star high level customer service is maintained on a 24 hour basis.

As Night Porter, you will ensure that a thorough and comprehensive hand-over is carried out from Reception at the start and end of the shift. The Night Porter will also be responsible for providing a late guest check-in and information service.

Attributes/Experience

• Previous experience within a similar establishment is desirable.
• Good knowledge of English.
• Excellent communication skills and the ability to interact with colleagues and guests in a friendly, professional manner are essential.
• £15.10 per hour, including holiday pay

In addition to competitive rates of pay, we offer:

• We work with Wagestream, giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 40% of the money you’re already earned, learn easy tips to manage your money better and save directly from your salary.
• We also have amazing recognition awards for exceptional customer service.