NIGHT PORTER

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; Southampton; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hotel group as a Night Porter, where you'll play a vital role in ensuring guest satisfaction and hotel safety. This position offers a vibrant work environment with opportunities for training and career progression, alongside attractive perks like special room rates and recognition schemes.

Benefits

Special rates on Leonardo Hotel rooms across the UK & Europe

Recognition scheme with vouchers for high street shops

Meals on duty

Talent referral bonus

Regular celebrations like Thank You Week and Employee Awards

Access to Pension Scheme, Life Assurance, and Wellbeing Support

Ongoing training and clear progression paths

Qualifications

• Be yourself!
• Take responsibility for hotel safety and security.
• Conduct regular Fire Walks each night.

Responsibilities

• Support Head of Department to ensure smooth operations.
• Interact with guests during check-in and check-out.
• Assist in the kitchen with room service orders.

Skills

Attention to detail

Teamwork

Responsibility

Job description

Be Yourself – Be a Bold Team Player– Be Leonardo

As a Night Porter, you’ll be at the heart of the hotel, supporting your Head of Department to ensure smooth operations. This busy role involves working as part of a vibrant team to maximize guest satisfaction through excellent care, interacting with guests during check-in and check-out, and assisting in the kitchen with room service orders.

Perks Our Colleagues Enjoy:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Recognition scheme with vouchers for high street shops
• Meals on duty
• Talent referral bonus
• Regular celebrations like Thank You Week and Employee Awards
• Access to Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training and clear progression paths

Ideal Night Porter:

• Be yourself!
• Take responsibility for hotel safety and security alongside your team
• Conduct regular Fire Walks each night
• Pay attention to detail, especially when setting up breakfast items in the morning

Why Join Us?

We value our colleagues as much as our guests. Once part of the Leonardo community, you'll receive support through our “GROWonline” learning portal, coaching, training, and wellness webinars, helping you develop your skills and progress in hospitality.

Our Story

With decades of hotel expertise, we operate over 270 hotels across the UK and Europe, including over 55 in the UK & Ireland. As a fast-growing hotel group, exciting expansion plans are underway, making now a great time to join us!

About Leonardo Hotel Southampton

This town-centre hotel is 0.4 miles from Southampton City Art Gallery and 1.4 miles from the Port of Southampton. It offers modern rooms with free Wi-Fi, flat-screen TVs, work desks, and tea/coffee facilities. The hotel features a casual restaurant, bar, coffee shop, and nine meeting rooms.

About Leonardo Hotels

Our vision is to be the first choice for genuine hospitality. Part of the Fattal Hotels Group, we operate over 230 hotels across Europe and Israel, with more than 50 in the UK & Ireland. Since opening our first hotel in Ireland in 1993, we have grown significantly, employing around 4,000 staff across various brands. We focus on career development, valuing personality and our core values: Consistent, Friendly, Genuine, Positive, and Willing.

We foster a fun, friendly working environment with activities like summer barbecues, Christmas parties, and celebrations. Employee benefits include discounts on overnight stays and performance rewards through our Leo Points system, which can be exchanged for vouchers or days off.