Night Porter: Overnight Guest Experience & Safety

DoubleTree by Hilton Hotel Hotel Toronto Airport West; Coventry; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Discounts on food and accommodation

Friend and family rates

Employee Assistance Program

Free Leisure Club access

Annual Social Events

Free Parking

Uniform provided

Job summary

DoubleTree by Hilton Coventry is seeking a Casual Night Porter to join our team. The role offers overnight shifts with a focus on hospitality and guest service in a fast-paced environment.

You will provide overnight support, assist guests from check-in to check-out, handle queries efficiently, and ensure high Health and Safety standards while preparing facilities for the next day. This position is part-time and Casual.

Qualifications

• Attention to detail.
• Passion for excellent customer service.
• A team player, who is also comfortable with working independently.
• Willing to adapt and develop.

Responsibilities

• Providing overnight support in the hotel.
• Contribute to a positive guest experience from check-in to check-out, by delivering exceptional customer service.
• Responding to guest queries in an efficient manner.
• High compliance with Health and Safety regulations.
• Preparing facilities for the following day.

Skills

Attention to detail

Excellent customer service

Team player

Adaptable and proactive

Job description

DoubleTree by Hilton Coventry is seeking a Casual Night Porter to join our team. The role offers overnight shifts with a focus on hospitality and guest service in a fast-paced environment.

You will provide overnight support, assist guests from check-in to check-out, handle queries efficiently, and ensure high Health and Safety standards while preparing facilities for the next day. This position is part-time and Casual.