Night Porter: Overnight Guest Safety & Service

Champneys; Buxton; Presencial; GBP 15.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free parking

Professional uniform

Shift app technology

Descripción de la vacante

Champneys Buxton is seeking a Night Porter to support the overnight Front of House, ensuring guests feel safe, comfortable and well looked after. You will handle arrivals, night checks, wake‑ups and late‑night requests while keeping public areas clean and presentable.

The role suits a calm, reliable person who can work independently through the night, with strong customer service and a good eye for safety and security.

Formación

• Reliable, responsive and calm individual.
• Comfortable working night shifts independently.
• Strong customer‑service mindset and communication skills.
• Good attention to detail, especially around safety and security.
• Physically able to carry out patrols and light manual tasks.
• Hospitality or security experience is helpful but not essential – full training provided.

Responsabilidades

• Providing friendly, professional service to guests throughout the night.
• Supporting guest check-ins, check-outs and enquiries.
• Conducting regular security and safety patrols around the property.
• Ensuring guest-facing areas are clean, tidy and presentable.
• Handling phone calls, wake-up calls and taxi bookings.
• Supporting luggage movements and guest requests as needed.
• Carrying out night audit tasks and basic administrative duties.
• Processing payments and maintaining accurate cash handling.
• Liaising with Housekeeping and other departments for smooth handovers.
• Reporting any maintenance, safety or security issues promptly.
• Ensuring fire exits and public areas are clear and compliant.
• Preparing the property for the morning team.

Conocimientos

Customer service

Communication skills

Night shift work

Attention to safety

Physical fitness

Security awareness

Descripción del empleo

Champneys Buxton is seeking a Night Porter to support the overnight Front of House, ensuring guests feel safe, comfortable and well looked after. You will handle arrivals, night checks, wake‑ups and late‑night requests while keeping public areas clean and presentable.

The role suits a calm, reliable person who can work independently through the night, with strong customer service and a good eye for safety and security.