Night Shift Hotel Porter - Overnight Guest Service

DoubleTree by Hilton Coventry; Coventry; On-site; GBP 12,000 - 21,000; Part time

Benefits offered by this job

Staff discounts

Family rates

Assistance program

Free Leisure Club

Annual events

Free parking

Staff meals

Uniform provided

Job summary

DoubleTree by Hilton Coventry is seeking a Casual Night Porter to join our team in Coventry. This position involves overnight hotel support, checking guests in and out, and delivering excellent customer service in a fast-paced hospitality environment.

The role requires a confident communicator with attention to detail and a team-oriented attitude, capable of working independently and adapting to evolving needs.

Qualifications

• Confident communicator
• Attention to detail
• Passion for excellent customer service
• Team player who can work independently
• Willing to adapt and develop

Responsibilities

• Providing overnight support in the hotel
• Contribute to a positive guest experience from check-in to check-out by delivering exceptional service
• Respond to guest queries promptly
• Maintain high health and safety standards
• Prepare facilities for the following day

Job description

DoubleTree by Hilton Coventry is seeking a Casual Night Porter to join our team in Coventry. This position involves overnight hotel support, checking guests in and out, and delivering excellent customer service in a fast-paced hospitality environment.

The role requires a confident communicator with attention to detail and a team-oriented attitude, capable of working independently and adapting to evolving needs.