Casual Night Porter

DoubleTree by Hilton; Coventry; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Discounts on food and accommodation

Friend and family rates

Employee Assistance Program

Free Leisure Club access

Annual Social Events

Free Parking

Uniform provided

Job summary

DoubleTree by Hilton Coventry is seeking a Casual Night Porter to join our team. The role offers overnight shifts with a focus on hospitality and guest service in a fast-paced environment.

You will provide overnight support, assist guests from check-in to check-out, handle queries efficiently, and ensure high Health and Safety standards while preparing facilities for the next day. This position is part-time and Casual.

Qualifications

• Attention to detail.
• Passion for excellent customer service.
• A team player, who is also comfortable with working independently.
• Willing to adapt and develop.

Responsibilities

• Providing overnight support in the hotel.
• Contribute to a positive guest experience from check-in to check-out, by delivering exceptional customer service.
• Responding to guest queries in an efficient manner.
• High compliance with Health and Safety regulations.
• Preparing facilities for the following day.

Skills

Attention to detail

Excellent customer service

Team player

Adaptable and proactive

Job description

Location: Doubletree by Hilton Coventry, Coventry

Contract type: Casual

Hours: Part Time

Posted date: 24/10/2026

We have an exciting opportunity for a Casual Night Porter to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person

• Attention to Detail
• Passion for Excellent Customer Service
• A team player, who is also comfortable with working independently
• Willing to adapt and develop

The Role

• Providing overnight support in the hotel
• Contribute to a positive guest experience from Check in to Check out, by delivering exceptional customer service
• Responding to guest queries in an efficient manner
• High compliance with Health and Safety regulations
• Preparing facilities for the following day

The Benefits

• Amazing discounts on food, drink and accommodation throughout the group
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Annual Social Events
• Free Parking where applicable
• Uniform provided

This Hotel is proudly managed by Klarent Hospitality.

We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

Unwind in a spacious guest room with complimentaryWiFi access, an LCD TV, tea and coffee making facilities and 24-hour room service. Upgrade to a deluxe room to enjoy extra perks including fluffy bathrobes, slippers, Nespresso coffee machine and a one-hour extended check out.Opt for a suite with more space, premium bathroom amenities, late check-out and mineral waters awaiting your arrival. Ask our friendly team about the accessible and connecting rooms.

Relax at our LivingWell Spa with a personalized beauty treatment, aqua class, steam or leisurely lap swim. Business meetings for all sizes are easy to plan and manage with our refreshed conference space for up to 600 guests and available on-site parking. Stop by The Larder Bar for your morning Starbucks coffee, a business lunch or a late night drink. Sit a while at our on-site restaurant, The Larder, serving British cuisine with a contemporary twist. Experience post-war charm enhanced with retro-styling of a country house pantry.