Casual Night Porter

DoubleTree by Hilton Coventry; Coventry; On-site; GBP 12,000 - 21,000; Part time

Benefits offered by this job

Staff discounts

Family rates

Assistance program

Free Leisure Club

Annual events

Free parking

Staff meals

Uniform provided

Job summary

DoubleTree by Hilton Coventry is seeking a Casual Night Porter to join our team in Coventry. This position involves overnight hotel support, checking guests in and out, and delivering excellent customer service in a fast-paced hospitality environment.

The role requires a confident communicator with attention to detail and a team-oriented attitude, capable of working independently and adapting to evolving needs.

Qualifications

• Confident communicator
• Attention to detail
• Passion for excellent customer service
• Team player who can work independently
• Willing to adapt and develop

Responsibilities

• Providing overnight support in the hotel
• Contribute to a positive guest experience from check-in to check-out by delivering exceptional service
• Respond to guest queries promptly
• Maintain high health and safety standards
• Prepare facilities for the following day

Job description

Job Ref: AM15905
Branch: Doubletree by Hilton Coventry
Location: Doubletree by Hilton Coventry, Coventry
Salary/Benefits: Competitive Salary
Contract type: Casual
Hours: Part Time
Shift pattern: 10:30 PM - 7:00 AM
Posted date: 24/10/2026
Closing date: 24/11/2026

We have an exciting opportunity for a Casual Night Porter to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person

• Confident Communicator
• Attention to Detail
• Passion for Excellent Customer Service
• A team player, who is also comfortable with working independently
• Willing to adapt and develop

The Role

• Providing overnight support in the hotel
• Contribute to a positive guest experience from Check in to Check out, by delivering exceptional customer service
• Responding to guest queries in an efficient manner
• High compliance with Health and Safety regulations
• Preparing facilities for the following day

The Benefits

• Amazing discounts on food, drink and accommodation throughout the group
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Annual Social Events
• Free Parking where applicable
• Staff Meals on duty
• Uniform provided

This Hotel is proudly managed by Klarent Hospitality.

We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

To find out more, visit https://www.klarenthospitality.com.

Located in the heart of England, just off the M6, you’ll find our DoubleTree by Hilton Coventry hotel. Newly refurbished and welcoming, this modern hotel is a top choice for business travellers, convention attendees and families. Savor our signature, warm chocolate chip cookie and enjoy the various amenities designed for a comfortable stay.

Unwind in a spacious guest room with complimentary WiFi access, an LCD TV, tea and coffee making facilities and 24-hour room service. Upgrade to a deluxe room to enjoy extra perks including fluffy bathrobes, slippers, Nespresso coffee machine and a one-hour extended check out. Opt for a suite with more space, premium bathroom amenities, late check-out and mineral waters awaiting your arrival. Ask our friendly team about the accessible and connecting rooms.

Relax at our LivingWell Spa with a personalized beauty treatment, aqua class, steam or leisurely lap swim. Business meetings for all sizes are easy to plan and manage with our refreshed conference space for up to 600 guests and available on-site parking. Stop by The Larder Bar for your morning Starbucks coffee, a business lunch or a late night drink. Sit a while at our on-site restaurant, The Larder, serving British cuisine with a contemporary twist. Experience post-war charm enhanced with retro-styling of a country house pantry.