Night Porter - Newark

Nottingham Community Housing Association Limited; Nottingham; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Make a difference

Training & development

Supportive working environment

Strong values

Job summary

Nottingham Community Housing Association Limited is seeking a Night Porter for the Branching Out service in Newark to provide a calm, reassuring presence overnight. You will help keep the environment safe, support young people, and ensure the service runs smoothly. You will carry out health and safety checks, manage sign-ins, record incidents and repairs, and respond to emergencies.

Training is provided. The role precisely requires working four overnight shifts per week (37 hours total), 8:45

Qualifications

• Carrying out regular health and safety checks, including fire alarms, emergency lighting and fire safety equipment.
• Managing visitor and resident sign-in procedures and maintain accurate records.
• Recording and reporting repairs, accidents, incidents, complaints, antisocial behaviour and potential risks in line with procedures.

Responsibilities

• Respond to and help young people with issues or concerns while also managing the site.
• Conduct safety checks and operate surveillance of the building.
• Maintain logs and provide effective handovers to colleagues.
• Respond to and manage emergency situations involving the building, residents, visitors or colleagues.

Skills

Health & Safety

Calm under pressure

Communication skills

De-escalation

Tools

CCTV

Job description

Join us as a Young Person's Night Porter at our Branching Out service in Newark and be a reassuring presence when it matters most. At the heart of our Young Person's Service, you'll create a safe, secure and welcoming environment throughout the night whilst helping the service run smoothly. You'll provide vital overnight support, protect the building and respond confidently and appropriately to incidents and emergencies.

About the Role

As our Night Porter no shift is the same, you will be involved in directly responding to and helping our young people with any issues or concerns, they may have, whilst also managing the site, conducting safety checks and operating surveillance of the building.

This position is ideal for someone who remains calm under pressure, is confident working alone and is committed to providing a safe environment for vulnerable young people.

• Carrying out regular health and safety checks, including fire alarms, emergency lighting and fire safety equipment.
• Managing visitor and resident sign-in procedures and maintain accurate records.
• Recording and report repairs, accidents, incidents, complaints, anti-social behaviour and potential risks in line with procedures.
• Maintaining accurate logs and provide effective handovers to colleagues.
• Responding to and manage emergency situations involving the building, residents, visitors or colleagues.

Compassion, resilience and excellent communication skills

Confidence to calmly de-escalate challenging situations.

You'll be able to respond sensitively when tensions or disagreements arise between young people, helping everyone feel heard, respected and supported.

We're looking for someone who values inclusion and understands that every young person's background, experiences and needs are different.

We'll provide the training you need to thrive in this role. You'll need to be comfortable working independently, using your initiative and making sound decisions during overnight shifts.

An understanding of professional boundaries or experience supporting vulnerable people would be an advantage, but a genuine commitment to the safety, wellbeing and potential of young people is just as important.

Our service is here for our young people 7 days a week, 365 days a year, including weekends and bank holidays. You'll work 37 hours across four overnight shifts, from 8:45 pm to 7:00 am, giving you a clear and consistent shift pattern.

Want to learn more about the role? You can find the full Role Profile in the document tab below.

As part of the interview process, successful candidates will be invited to complete a short assessment on the day, giving you another opportunity to show us your strengths.

Why Join NCHA?

At NCHA, we believe everyone deserves a safe place to live and the opportunity to thrive. By joining our team, you'll become part of an organisation committed to supporting communities and transforming lives.

In return, we offer:

• A rewarding role where you can make a genuine difference.
• Ongoing learning, training and development opportunities.
• A supportive and inclusive working environment.
• The opportunity to work for an organisation driven by strong values and a commitment to people.

Please note that we are not offering visa sponsorship

This role requires an Enhanced with Children's Barred List DBS check, which will be arranged and funded by NCHA.