Night Porter: Guest Services & Building Security (4-on/4-off)

Scape Australia Management Pty; Mile End; Presencial; GBP 12.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Onsite gym

Free fresh fruit

Holiday allowance

Cycle to Work

Tech Scheme

Pension Scheme

Team socials

Descripción de la vacante

Scape Mile End is seeking a Night Porter to join our student-focused team. The role covers 8pm–7am night shifts (4 on/4 off) with a friendly greeting to guests, securing entrances, and following safety policies. You will assist with upkeep and logging maintenance requests while providing strong customer service.

We value a professional phone and email manner, teamwork, and proficiency with MS Office. SIA Licence is an advantage.

Formación

• Excellent customer service mindset.
• Able to work night shifts (8pm–7am).
• Comfortable speaking with students and guests over the phone or in person.
• Reliable and able to work as part of a team.

Responsabilidades

• Provide a knowledgeable and friendly welcome to students and guests.
• Ensure building entrances/exits are secure out of hours.
• Follow health and safety policies and procedures.
• Assist with general housekeeping and upkeep of the building.
• Raise maintenance requests and identify building issues.
• Log incidents and emergencies to the Residence Manager.
• Respond to enquiries and escalate issues as needed.
• Handle post and parcels efficiently and accurately.

Conocimientos

Organised

Flexible

Professional communication

Team player

Microsoft Office

SIA Licence

Herramientas

Microsoft Office

Descripción del empleo

Scape Mile End is seeking a Night Porter to join our student-focused team. The role covers 8pm–7am night shifts (4 on/4 off) with a friendly greeting to guests, securing entrances, and following safety policies. You will assist with upkeep and logging maintenance requests while providing strong customer service.

We value a professional phone and email manner, teamwork, and proficiency with MS Office. SIA Licence is an advantage.