Senior Night Porter & Site Safety Lead

Scape Operations Ltd; Greater London; On-site; GBP 14,000 - 18,000; Full time

Job summary

Scape Operations Ltd is seeking a Night Porter to join the on-site team at our London-area sites. You will support and supervise Night Porters, ensure strict adherence to health and safety policies, and maintain secure building access outside hours for students and guests.

You will participate in group training, serve as a role model, and provide flexible cover across sites when required, delivering a friendly welcome and professional handling of enquiries, complaints, and deliveries.

Qualifications

• Duties include supporting and supervising Night Porters across Scape sites.
• Maintain knowledge of health and safety policy, procedures, risk assessments and method statements.

Responsibilities

• Provide a welcoming, professional reception for students and guests.
• Maintain building security, log incidents and manage post and parcels.
• Raise maintenance requests and identify general building maintenance needs.
• Record handovers accurately and respond to enquiries with General Managers or Residence Managers.
• Cover night shifts as required and support the night team with improvements to the Scape experience.

Skills

Night porter duties

Staff training

Health & safety

Customer service

Security awareness

Job description

Scape Operations Ltd is seeking a Night Porter to join the on-site team at our London-area sites. You will support and supervise Night Porters, ensure strict adherence to health and safety policies, and maintain secure building access outside hours for students and guests.

You will participate in group training, serve as a role model, and provide flexible cover across sites when required, delivering a friendly welcome and professional handling of enquiries, complaints, and deliveries.