Night Porter — Guest Security, Service & Breakfast Prep

Aimbridge; Cardiff; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Industry leading training and career发展

Staff discounts on meals, beverages, &

Stream pay & savings features

24/7 employee assistance programme

Uncapped incentives to reward you

Staff meals on duty

Access to hotel gym facilities

Free staff parking

Job summary

Aimbridge Hospitality EMEA is hiring a Night Porter to safeguard guests, staff, and the property during the night shift. You will perform essential security checks, assist with early-morning breakfast, and liaise with guests to resolve issues in a courteous manner.

Beyond the front desk, you will support operations across departments and contribute to a first-class guest experience with strong teamwork and reliability.

Qualifications

• Night porter with a keen eye for detail to keep areas clean and presentable.
• Strong communication to interact with guests and staff effectively.
• Customer service skills to assist guests and handle requests or complaints.

Responsibilities

• Ensure the safety and security of guests, staff, and the hotel at night.
• Perform minimum of two security checks at regular intervals with emphasis on security and fire safety.
• Assist with breakfast preparation for 6am.
• Liaise with guests and residents to resolve issues in a courteous and professional manner.
• Support night-time operations across departments such as food & beverage and maintenance.

Skills

Attention to detail

Communication skills

Customer service

Overnight shifts

Job description

Aimbridge Hospitality EMEA is hiring a Night Porter to safeguard guests, staff, and the property during the night shift. You will perform essential security checks, assist with early-morning breakfast, and liaise with guests to resolve issues in a courteous manner.

Beyond the front desk, you will support operations across departments and contribute to a first-class guest experience with strong teamwork and reliability.