Night Porter: Security, Breakfast Prep & Dept Support

Aimbridge; Liverpool; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Industry leading training & leadership

Staff hotel discounts

Stream pay advances & savings

Employee assistance programme

Uncapped incentives

Flexible working opportunities

Job summary

Aimbridge Hospitality in Liverpool is seeking a Night Porter to safeguard guests, staff and the hotel during the night while upholding security and fire safety standards. You will also help prepare breakfast around 6am, interact with guests and residents, and assist in other departments such as food & beverage and maintenance to deliver exemplary service.

The role requires attention to detail, strong communication, outstanding customer service, and the ability to work overnights; 18+ and night

Qualifications

• Experience in hospitality or customer service preferred.
• Ability to remain calm under pressure during night shifts.
• Strong interpersonal skills and courtesy when dealing with guests and staff.
• Reliable and punctual with a strong work ethic.

Responsibilities

• Ensure the safety and security of guests, staff and the hotel at night.
• Perform minimum two security checks at intervals with emphasis on security and fire safety.
• Assist with breakfast preparation around 6am and liaise with guests to resolve issues.
• Support operations across F&B, maintenance and other departments with first-class service.

Skills

Attention to detail

Communication

Customer service

Overnight shifts

Job description

Aimbridge Hospitality in Liverpool is seeking a Night Porter to safeguard guests, staff and the hotel during the night while upholding security and fire safety standards. You will also help prepare breakfast around 6am, interact with guests and residents, and assist in other departments such as food & beverage and maintenance to deliver exemplary service.

The role requires attention to detail, strong communication, outstanding customer service, and the ability to work overnights; 18+ and night