Night Porter: Calm Overnight Front Desk & Security

LGH Hotels Management Ltd; Guildford; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Employee discounts on bedroom rates

IHG room benefit programme access

Shopping discounts

Job summary

LGH Hotels Management Ltd in Guildford is seeking a reliable Night Porter to join our overnight team at Holiday Inn Guildford. You will be a reassuring presence, handle guest check-ins and check-outs, assist guests, and help maintain a safe, calm environment overnight.

The role involves monitoring security, responding to requests with warmth, light housekeeping, and preparing areas for the day ahead. We value a responsible, independent worker who remains calm in quiet or busy moments and

Responsibilities

• Welcome and assist guests checking in or out during overnight hours in a friendly and professional manner
• Monitor the hotel and surrounding areas to ensure the safety and security of guests, colleagues and property
• Respond promptly and calmly to guest requests or concerns, helping guests feel reassured and supported
• Assist with light housekeeping duties when required to maintain comfortable, tidy guest areas
• Prepare breakfast areas and/or coffee service to support early‑morning guests and teams
• Complete basic administrative tasks such as filing, record‑keeping and handover notes

Job description

LGH Hotels Management Ltd in Guildford is seeking a reliable Night Porter to join our overnight team at Holiday Inn Guildford. You will be a reassuring presence, handle guest check-ins and check-outs, assist guests, and help maintain a safe, calm environment overnight.

The role involves monitoring security, responding to requests with warmth, light housekeeping, and preparing areas for the day ahead. We value a responsible, independent worker who remains calm in quiet or busy moments and