Night Porter

RAD Hotel Group; Shawsburn; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

4-weekly tips

Weekly Pay

Career progression opportunities

Training and development

Uniform provided

Discount across RAD Hotel Group venues

Birthday Incentive

Length of Service Incentives

Job summary

Radstone Hotel in Scotland is seeking a Night Porter to join our team. This hands-on role maintains high service and safety during the night shift and supports hotel operations and event setup.

You will handle bar service, guest requests, late check-ins, luggage, and night audit duties, while balancing financial records and reporting maintenance or security issues. Part-time, on-site role with opportunities for career progression and staff discounts.

Qualifications

• Experience in hotel or hospitality
• Strong customer service skills
• Independent and proactive
• Willing to work nights, weekends, holidays
• Attention to detail and proactive problem solving
• Professional and friendly demeanour
• Must be over 18

Responsibilities

• Bar service to guests during the night, ensuring a welcoming and friendly environment.
• Wedding and event setups in function rooms for weddings, conferences, and other events.
• Responding to guest requests, check-in/check-out of late arrivals, and ensuring all needs are met promptly and professionally.
• Ensuring the safety and security of the hotel and its guests throughout the night, including regular checks of public areas and rooms.
• Assisting with luggage, deliveries, and ensuring the hotel remains clean and organized.
• Completing required night audit duties, including balancing the financial records for the day.
• Reporting any maintenance issues or security concerns to the relevant departments.

Skills

Customer service

Guest interaction

Independent worker

Night shift

Flexibility

Job description

Night Porter

Radstone Hotel

Part Time

We are looking for a Night Porter to join our team at the Radstone Hotel. This is a hands-on role, ideal for someone who enjoys working in a varied and dynamic environment. You will be responsible for providing excellent customer service during the night shift, ensuring the smooth running of hotel operations, and maintaining high standards of service and safety for all guests. You will also be involved with general portering duties setting function spaces for the following days business.

The Radstone is a spacious and unique hotel with a modern stylish design and dynamic atmosphere. Within easy reach of Glasgow and Edinburgh, The Radstone is a perfect centrally located meeting place, with excellent travel routes.

What You'll Be Doing:

• Bar service to guests during the night, ensuring a welcoming and friendly environment.
• Wedding and event setups in function rooms for weddings, conferences, and other events.
• Responding to guest requests, check-in/check-out of late arrivals, and ensuring all needs are met promptly and professionally.
• Ensuring the safety and security of the hotel and its guests throughout the night, including regular checks of public areas and rooms.
• Assisting with luggage, deliveries, and ensuring the hotel remains clean and organized.
• Completing required night audit duties, including balancing the financial records for the day.
• Reporting any maintenance issues or security concerns to the relevant departments.

What We're Looking For:

• Experience in a similar role, ideally within the hotel or hospitality industry.
• Strong customer service skills, with the ability to interact positively with guests.
• Ability to work independently and take initiative.
• Flexibility to work night shifts, weekends, and holidays as required.
• Excellent attention to detail and a proactive approach to solving problems.
• A professional and friendly demeanour, with a strong work ethic.
• Must be over 18 years old.
• Drivers license and access to own vehicle preferred.

What We'll Offer You:

• 4-weekly tips
• Weekly Pay
• Career progression opportunities
• Training and development
• Uniform provided
• Discount across all RAD Hotel Group venues
• Birthday Incentive
• Length of Service Incentives