Night Order Processor / Administrator

Confidential; Poole; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Permanent position

36-hour, four-night working week

Job summary

Confidential in Poole, Dorset is seeking a Night Order Processor / Administrator to support a well-established food distribution company. You will enter customer orders from voicemail and email, ensuring accuracy for the following day's operation.

Ideal candidates have admin/order processing/data entry experience, strong IT skills (Word/Excel), and excellent attention to detail, with the ability to work independently during night hours in a fast-paced environment.

Qualifications

• Previous experience within administration, order processing, data entry or customer service would be ideal.

Responsibilities

• Accurately entering customer orders onto the company's computer system.
• Listening to voicemail orders and interpreting information accurately.
• Processing orders received by email.
• Maintaining accurate records and filing systems.
• Carrying out general administration, scanning and document preparation.
• Assisting with customer price lists.
• Responding to queries from the night production team.
• Ensuring orders and administration are completed within required deadlines.
• Providing additional administrative support when required.

Skills

Attention to detail

Data entry

Communication skills

Night shift work

Time management

Organisational skills

Prioritisation

Learning new systems

Independent working

Tools

Microsoft Word

Excel

Job description

Night Order Processor / Administrator

Location: Poole, Dorset
Job Type: Permanent
Salary:£25,272 per annum / £13.50 per hour
Hours:36 hours per week - 4 nights

Shift Pattern

• Monday:9.00pm - 6.00am
• Tuesday:9.00pm - 6.00am
• Thursday:9.00pm - 6.00am
• Friday:7.00pm - 6.00am

30-minute unpaid break per shift.

We are recruiting a Night Order Processor / Administrator to join a well-established food distribution company based in Poole.

This is an excellent opportunity for someone with strong administration, order processing or data entry experience who enjoys working in a busy environment. Accuracy is particularly important, as you will be responsible for processing customer orders received by voicemail and email ready for the following day's operation.

The Role

• Accurately entering customer orders onto the company's computer system.
• Listening to voicemail orders and interpreting information accurately.
• Processing orders received by email.
• Maintaining accurate records and filing systems.
• Carrying out general administration, scanning and document preparation.
• Assisting with customer price lists.
• Responding to queries from the night production team.
• Ensuring orders and administration are completed within required deadlines.
• Providing additional administrative support when required.

The Ideal Candidate

Previous experience within administration, order processing, data entry or customer service would be ideal.

You should have:

• Excellent attention to detail and a high level of accuracy.
• Good IT skills, including Microsoft Word and Excel.
• Strong data entry and numerical skills.
• Excellent listening and communication skills.
• The ability to work efficiently and independently during night hours.
• Good organisational and time-management skills.
• The ability to prioritise workloads in a fast-paced environment.
• A reliable and professional approach.
• The ability to learn new computer systems quickly.

What's on Offer

• £25,272 per annum / £13.50 per hour.
• Permanent position.
• 36-hour, four-night working week.
• Only four shifts per week.
• Wednesday, Saturday and Sunday nights off.
• Established and successful local employer.
• Varied administration and order processing position.