Night Operations Leader - Hospitality Growth & Perks

Klarent Hospitality Limited; West of England; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Discounts on food & drink

Accommodation discounts

Learning and progression opportunities

Employee assistance program

Free Leisure Club access

Long service awards

Recognition awards

Refer a Friend bonus

Annual social events

Free parking

Staff meals on duty

Uniform provided

Job summary

Klarent Hospitality Limited is seeking a dedicated Night Manager to lead the night shift and ensure the smooth operation of our hotel. This role requires confident communication, strong leadership and the ability to perform under pressure.

You'll oversee front office operations, resolve guest queries promptly, and hand over clear reports to daytime teams. A hands-on leader who motivates staff and upholds high service standards will excel in this role.

Qualifications

• Confident communicator with leadership experience.
• Thrives under pressure in hospitality environments.
• Proven experience in managerial or supervisory roles, preferably night shifts.
• Excellent problem-solving abilities and proactive mindset.
• High attention to detail ensuring smooth night operations.

Responsibilities

• Lead and manage night shift operations to ensure smooth running of the business.
• Address and resolve guest queries promptly and professionally.
• Assist the Front Office Manager to oversee Front Office standards.
• Complete accurate reports and shift handovers.
• Supervise night staff to maintain high performance.

Skills

Confident Communicator

Strong leadership

Proven management experience

Problem-solving abilities

Attention to detail

Job description

Klarent Hospitality Limited is seeking a dedicated Night Manager to lead the night shift and ensure the smooth operation of our hotel. This role requires confident communication, strong leadership and the ability to perform under pressure.

You'll oversee front office operations, resolve guest queries promptly, and hand over clear reports to daytime teams. A hands-on leader who motivates staff and upholds high service standards will excel in this role.