Night Manager

Klarent Hospitality Limited; West of England; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Discounts on food & drink

Accommodation discounts

Learning and progression opportunities

Employee assistance program

Free Leisure Club access

Long service awards

Recognition awards

Refer a Friend bonus

Annual social events

Free parking

Staff meals on duty

Uniform provided

Job summary

Klarent Hospitality Limited is seeking a dedicated Night Manager to lead the night shift and ensure the smooth operation of our hotel. This role requires confident communication, strong leadership and the ability to perform under pressure.

You'll oversee front office operations, resolve guest queries promptly, and hand over clear reports to daytime teams. A hands-on leader who motivates staff and upholds high service standards will excel in this role.

Qualifications

• Confident communicator with leadership experience.
• Thrives under pressure in hospitality environments.
• Proven experience in managerial or supervisory roles, preferably night shifts.
• Excellent problem-solving abilities and proactive mindset.
• High attention to detail ensuring smooth night operations.

Responsibilities

• Lead and manage night shift operations to ensure smooth running of the business.
• Address and resolve guest queries promptly and professionally.
• Assist the Front Office Manager to oversee Front Office standards.
• Complete accurate reports and shift handovers.
• Supervise night staff to maintain high performance.

Skills

Confident Communicator

Strong leadership

Proven management experience

Problem-solving abilities

Attention to detail

Job description

We have an exciting opportunity for a Night Manager to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person:

• Confident Communicator and strong leadership skills
• Thrive working under pressure
• Proven experience in a managerial or supervisory role, preferably in a night shift environment
• Excellent problem-solving abilities
• High attention to Detail

The Role:

• Lead and manage night shift operations to ensure a smooth and efficient running of the business
• Address and resolve customer queries promptly and professionally
• Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
• Complete accurate reports and shift handovers
• Supervise night staff, ensuring duties are performed to a high standard

The Benefits:

• Amazing discounts on food, drink and accommodation throughout the group
• Huge opportunities for Learning, Development and Progression
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Long Service Awards
• Recognition Awards
• Refer a Friend Bonus
• Annual Social Events
• Free Parking where applicable
• Staff Meals on duty
• Uniform provided

This Hotel is proudly managed by Klarent Hospitality.

We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

To find out more, visit https://www.klarenthospitality.com.