Night Operations Leader — Guest Experience & Security

Village Hotels; Beeston; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Gym Membership

Hotel Stays

Food & Drink Discount

Friends & Family Discount

Brand Discounts

Mental Health Support

Job summary

Village Hotels is seeking a Night Team Leader to act as the engine of the night shift, overseeing overnight audit, security, and guest interactions. You will ensure operations run smoothly, guests are welcomed, and the building remains secure through the night.

The role emphasises autonomy, integrity, and the opportunity to develop through funded qualifications and internal moves within a supportive team.

Qualifications

• Hospitality leadership experience preferred.
• Attitude and energy matter as much as experience.
• Willing to work night shifts and manage overnight tasks.

Responsibilities

• Take ownership of night audit procedures and reconcile daily business.
• Deliver warm welcomes for late arrivals, manage check-out of early departures, pour drinks and handle room service.
• Assist with rotas, train new starters, run team briefings, and hand over to the daytime Duty Manager.

Job description

Village Hotels is seeking a Night Team Leader to act as the engine of the night shift, overseeing overnight audit, security, and guest interactions. You will ensure operations run smoothly, guests are welcomed, and the building remains secure through the night.

The role emphasises autonomy, integrity, and the opportunity to develop through funded qualifications and internal moves within a supportive team.