Night Operations & Guest Experience Lead

Glasgow Westerwood Hotel, Spa & Golf Resort; Glasgow; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Free health club

Golf discounts

QHotels collection discounts

Family & friends discounts

Training support

Learning & development

Employee assistance program

Refer a friend

Free parking

Job summary

Glasgow Westerwood Hotel, Spa & Golf Resort in Scotland is seeking a night supervisor to ensure the hotel operates smoothly overnight, with a strong focus on night audits and visibility in the reception, lobby and lounge. Experience at supervisory level or above, people management skills and excellent communication are essential to deliver a professional, efficient, service‑driven operation.

This 4* property inside The QHotels Collection offers career development, a supportive team and benefits,

Qualifications

• Experience at supervisory level or above.
• People management experience.
• Ability to support the running of a professional efficient, highquality, service orientated operation.

Responsibilities

• You will ensure the hotel operation runs smoothly overnight, concentrating on night audits and having high visibility in the reception, lobby and lounge areas as you will be responsible for the overall security of the hotel during your shift.
• Support the running of a professional, efficient, high-quality, service-oriented operation.

Skills

Supervisory experience

People management

Strong communication

Self-motivated

Job description

Glasgow Westerwood Hotel, Spa & Golf Resort in Scotland is seeking a night supervisor to ensure the hotel operates smoothly overnight, with a strong focus on night audits and visibility in the reception, lobby and lounge. Experience at supervisory level or above, people management skills and excellent communication are essential to deliver a professional, efficient, service‑driven operation.

This 4* property inside The QHotels Collection offers career development, a supportive team and benefits,