Night Manager | 4-on/4-off Nights | Guest & Security Leader

Millennium Hotels UK/EU - Careers; Glasgow; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Cash health plan

Career development & salary reviews

Employee discounts on accommodation &F

Life assurance

Apprenticeship/training opportunities

Social events & wellbeing

Uniform provided

Length of service holiday scheme

Refer a friend scheme

Promotion opportunities within the行业

Job summary

The Millennium Hotel Glasgow is seeking an experienced Night Manager to oversee all night-time operations and guest services. You will manage night audits, reconciliations and ensure security procedures are followed, while delivering warm, efficient hospitality in a Victorian city centre setting.

The role requires hotel and night audit experience, plus supervisory skills. Applicants should be able to work a 4 on/4 off rota and contribute to the team’s ongoing success.

Qualifications

• Hotel experience and night audit exposure are essential.
• Proven management or supervisory background is preferred.
• Excellent customer service and guest-relations skills required.

Responsibilities

• Receiving a hand-over from the Duty Manager and overseeing night service.
• Greeting guests at check-in and handling inquiries and queries.
• Ensuring accurate guest billing at check-out and timely payments.
• Ensuring night audit is completed accurately and on time.
• Maintaining hotel security and emergency procedures during night hours.
• Communicating effectively with Front Office Manager and team.

Skills

Hotel experience

Night audit experience

Management/supervisory experience

Customer service excellence

Opera Front Office

Local area knowledge

Rotas / 4 on 4 off shift

Tools

Opera PMS

Job description

The Millennium Hotel Glasgow is seeking an experienced Night Manager to oversee all night-time operations and guest services. You will manage night audits, reconciliations and ensure security procedures are followed, while delivering warm, efficient hospitality in a Victorian city centre setting.

The role requires hotel and night audit experience, plus supervisory skills. Applicants should be able to work a 4 on/4 off rota and contribute to the team’s ongoing success.