Night Manager

Kerry Robert Associates; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading 4-star hotel in East London is seeking an experienced Night Manager to oversee night operations. The role includes ensuring guest safety and comfort, leading the night team, and managing hotel audits. The position offers a competitive salary, benefits such as discounted hotel stays, and opportunities for growth in a reputable hospitality environment.

Benefits

Discounted hotel stays for you and your family & friends

Enhanced family leave

Flexible working options

On-duty meals provided

Wellbeing initiatives and social events

Qualifications

• Experience as a Night Manager or in similar roles.
• Ability to lead and manage a night team.
• Strong crisis management and communication skills.

Responsibilities

• Oversee night operations from 7PM to 7AM.
• Lead and manage the night team for guest satisfaction.
• Ensure safety and security of guests.

Skills

Guest Service

Team Leadership

Crisis Management

Communication

Job description

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Night Manager – 4-Star Hotel | East London

Full-Time | Permanent | Night Shifts (7PM–7AM)

An exciting opportunity has arisen for an experienced Night Manager to join a leading 4-star hotel located in East London. This upscale, waterfront property features over 200 stylish rooms, an on-site restaurant and bar, and state-of-the-art leisure facilities. The hotel caters to both business and leisure guests and is known for delivering exceptional service around the clock.

We’re seeking a dedicated and detail-oriented Night Manager to oversee night operations and ensure the safety, security, and comfort of all guests during overnight hours .

Requirements

• Lead and manage the night team to deliver exceptional guest service
• Oversee all hotel operations from 7PM to 7AM, ensuring safety and smooth running of the property
• Complete accurate and timely night audits and financial reconciliation
• Be the first point of contact for all in-house guest needs, queries, and emergencies
• Coordinate with other departments and prepare detailed handovers for the day team
• Handle emergency situations calmly and effectively, including liaising with external services if required
• Maintain high standards of communication, professionalism, and guest care
• Competitive salary package
• Discounted hotel stays for you and your family & friends
• Enhanced family leave (maternity, adoption, shared parental)
• Additional day off for your birthday
• Training and course sponsorship opportunities
• Flexible working options
• On-duty meals provided
• Wellbeing initiatives and staff social events
• Access to financial tools including early pay options
• Staff referral bonuses (up to £250 per referral)
  

This is a fantastic role for someone looking to grow within a reputable and fast-paced hospitality environment. If you’re an experienced night operator ready to lead a team and ensure top-tier guest satisfaction, we want to hear from you.

Apply now to learn more and take the next step in your hospitality career.

Job Description

Night Manager – 4-Star Hotel | East London

Full-Time | Permanent | Night Shifts (7PM–7AM)

An exciting opportunity has arisen for an experienced Night Manager to join a leading 4-star hotel located in East London. This upscale, waterfront property features over 200 stylish rooms, an on-site restaurant and bar, and state-of-the-art leisure facilities. The hotel caters to both business and leisure guests and is known for delivering exceptional service around the clock.

We’re seeking a dedicated and detail-oriented Night Manager to oversee night operations and ensure the safety, security, and comfort of all guests during overnight hours .

Requirements

• Lead and manage the night team to deliver exceptional guest service
• Oversee all hotel operations from 7PM to 7AM, ensuring safety and smooth running of the property
• Complete accurate and timely night audits and financial reconciliation
• Be the first point of contact for all in-house guest needs, queries, and emergencies
• Coordinate with other departments and prepare detailed handovers for the day team
• Handle emergency situations calmly and effectively, including liaising with external services if required
• Maintain high standards of communication, professionalism, and guest care

Benefits

• Competitive salary package
• Discounted hotel stays for you and your family & friends
• Enhanced family leave (maternity, adoption, shared parental)
• Additional day off for your birthday
• Training and course sponsorship opportunities
• Flexible working options
• On-duty meals provided
• Wellbeing initiatives and staff social events
• Access to financial tools including early pay options
• Staff referral bonuses (up to £250 per referral)
  

This is a fantastic role for someone looking to grow within a reputable and fast-paced hospitality environment. If you’re an experienced night operator ready to lead a team and ensure top-tier guest satisfaction, we want to hear from you.

Apply now to learn more and take the next step in your hospitality career.

Requirements
Night Manager – 4-Star Hotel | East London Full-Time | Permanent | Night Shifts (7PM–7AM) An exciting opportunity has arisen for an experienced Night Manager to join a leading 4-star hotel located in East London. This upscale, waterfront property features over 200 stylish rooms, an on-site restaurant and bar, and state-of-the-art leisure facilities. The hotel caters to both business and leisure guests and is known for delivering exceptional service around the clock. We’re seeking a dedicated and detail-oriented Night Manager to oversee night operations and ensure the safety, security, and comfort of all guests during overnight hours. Requirements Lead and manage the night team to deliver exceptional guest service Oversee all hotel operations from 7PM to 7AM, ensuring safety and smooth running of the property Complete accurate and timely night audits and financial reconciliation Be the first point of contact for all in-house guest needs, queries, and emergencies Coordinate with other departments and prepare detailed handovers for the day team Handle emergency situations calmly and effectively, including liaising with external services if required Maintain high standards of communication, professionalism, and guest care Benefits Competitive salary package Discounted hotel stays for you and your family & friends Enhanced family leave (maternity, adoption, shared parental) Additional day off for your birthday Training and course sponsorship opportunities Flexible working options On-duty meals provided Wellbeing initiatives and staff social events Access to financial tools including early pay options Staff referral bonuses (up to £250 per referral) This is a fantastic role for someone looking to grow within a reputable and fast-paced hospitality environment. If you’re an experienced night operator ready to lead a team and ensure top-tier guest satisfaction, we want to hear from you. Apply now to learn more and take the next step in your hospitality career.