Night Porter

Dalata Hotel Group; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Dalata Hotel Group is seeking a Night Porter who will play a crucial role in ensuring guest satisfaction and maintaining the hotel's cleanliness. Responsibilities include assisting guests with check-in/check-out processes and upkeeping various areas within the hotel. The ideal candidate will possess strong organizational skills, have previous customer service experience, and be able to work effectively in a dynamic environment.

Benefits

Free employee meals on duty

50% Off F&B in all properties

£60 employee rate on rooms for all Dalata owned hotels

30% off the Friends & Family rate

Extra AL day for every year worked

Employee Assistance Programme

Qualifications

• Experience in working with customers.
• Good spoken English.
• Strong organizational skills.

Responsibilities

• Check in and out hotel guests and assist with luggage.
• Clean and maintain areas of the hotel including lobby and restaurant.
• Understand hotel fire procedures for safety.

Skills

Customer service

Strong organizational skills

Good spoken English

Team player

Ability to work in a busy environment

Job description

Join to apply for the Night Porter role at Dalata Hotel Group

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Join to apply for the Night Porter role at Dalata Hotel Group

You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow.

At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!

Your Job

• Check in and out hotel guests as required, as well as assist with guest requests in relation to luggage/porterage.
• Responsible for the cleaning of areas in the hotel, including but not restricted to the lobby, back office, stairways, restaurant and bar floor, public and staff areas and the meeting room floor.
• Responsible for cleaning other areas as directed by the manager on duty and also as per the nightly checklist, which may include the set-up of function rooms, the breakfast area, etc.
• Responsibility for the front entrance and outside of the hotel and ensuring that it is clean and tidy at all times. This includes emptying bins, picking up rubbish etc.
• To have a full understanding of the hotels’ fire procedures to ensure the safety of all staff and guests at all times.
• Responsibility for setting up meeting rooms.
  
  

What You’ll Need

• Experience in working with customers
• Good spoken English
• Strong organizational skills
• Able to work in a busy environment
• Be a good team player
  
  

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata owned hotels
• 30% off the Friends & Family rate
• Extra AL day for every year worked (5 days to a maximum of 5 days)
• Employee Assistance Programme.
• Cycle to Work Scheme/Transport Schemes
• SAYE (Save As You Earn Scheme)
• Pension access (Ask your HR Manager for local pension information)
• Development Opportunities through our Dalata Academy- support your career journey
• Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events
  
  

About Us

Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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