Night Hostel Support Worker (Sleep-In) – Help Change Lives

ST RICHARD OF CHICHESTER CHRISTIAN CARE ASSOCIATION LTD; Chichester; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Healthcare and wellbeing support

Medical cashback scheme

Stakeholder pension (5% employer)

25 days holiday plus bank holidays

Job summary

Stonepillow is seeking a Night Hostel Support Worker to join our team in Chichester. This position involves 42.11 hours per week on a 3 night on/3 night off rota with sleeping duties from 11pm–6am, and on-call support for emergencies as needed.

The role supports homeless adults with complex needs, focusing on engagement, signposting to services, and helping clients achieve independent living and wellbeing. You will work within a night concierge team and contribute to a trauma-informed,

Responsibilities

• Welfare checks
• Conduct case management reviews which involve undertaking risk assessments
• Actively engage with clients to improve client outcomes ensuring clear boundaries are adhered to
• Promote clients’ independence and meaningful community presence prepare them for independent living so they are ready to transfer to alternative accommodation
• Managing and deescalating any disputes or emergencies recording incident reports
• Recognising and reporting of safeguarding concerns
• Adhere to Stonepillow’s policies and procedures approaching work with clients in a holistic, trauma-informed and person-centred way
• To complete support notes, recording the support provided to the client. All written records must be up to date, accurate and legible as they are the source of reporting on service provision for our stakeholders
• To assist with the preparation of vacant rooms to maximise occupancy (clearing and cleaning)
• Take part in cleaning duties and identifying and recording any maintenance issues.

Job description

Stonepillow is seeking a Night Hostel Support Worker to join our team in Chichester. This position involves 42.11 hours per week on a 3 night on/3 night off rota with sleeping duties from 11pm–6am, and on-call support for emergencies as needed.

The role supports homeless adults with complex needs, focusing on engagement, signposting to services, and helping clients achieve independent living and wellbeing. You will work within a night concierge team and contribute to a trauma-informed,