Hostel Support Worker - Days

All Jobs Pro Ltd; Bognor Regis; Remote; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Healthcare support

Medical cashback

Stakeholder pension

25 days holiday + bank holidays (pro R

Job summary

Stonepillow is recruiting two Hostel Support Workers in the UK to support homeless adults with complex needs, including mental health and substance misuse. One role is permanent and the other is temporary maternity cover.

You will provide engagement, signposting and practical support to improve housing, health and wellbeing, while building trust with clients. Working in a team and independently, you will document cases, conduct risk assessments and help clients gain skills for independent

Qualifications

• Excellent verbal and written communication to engage with adults.
• Ability to motivate and inspire clients to participate in activities and plans.
• Calm, proactive approach to challenging situations and safeguarding.

Responsibilities

• Manage case allocation and conduct risk assessments.
• Engage weekly with clients through key work sessions to improve outcomes.
• Support independence and prepare for independent living and housing options.
• Assist with preparing rooms and supporting meals preparation.
• Record incidents and participate in review meetings.
• Promote hygiene, cooking, laundry and self-care skills.

Skills

Verbal and written communication

Motivation and engagement

De-escalation and calm problem-solving

Job description

We are recruiting for two Hostel Support Workers, one role is a permanent position, the other role is temporary maternity cover.

Stonepillow supports and empowers homeless and vulnerable people to achieve sustainable independence and wellbeing and make positive changes in their lives.

Your role will be to support homeless adults who may be experiencing a number of complexities including mental health and substance misuse issues. The aim of the role is to support and signpost clients into services that will improve their housing, health and wellbeing while improving the client’s quality of life. This is achieved through the provision of engagement and individualised support plans, targeted interventions, signposting and group work. You will work proactively to form strong relationships and gain clients' trust, striving to provide the best possible service levels at all times.

Working as part of a team as well as independently, the successful candidate will have good verbal and written communication skills with the ability to motivate, engage and inspire including the initiative to be able to deal with challenging situations in a calm and effect manner.

Role Duties

• Manage case allocation of clients.
• Conduct case management reviews which involve undertaking risk assessments
• Actively engage with clients on a weekly basis in key work sessions to improve client outcomes ensuring clear boundaries are adhered to.
• Promote clients’ independence and meaningful community presence prepare them for independent living so they are ready to transfer to alternative accommodation. This is achieved by supporting and encouraging clients to maintain a clean and safe physical environment and offering advice where needed to promote lifestyle skills such as cleaning, laundry, cooking and self-care.
• Managing and deescalating any disputes or emergencies recording incident.
• Participate in client review meetings
• To assist with the preparation of vacant rooms to maximise occupancy (clearing and cleaning rooms)
• Support clients with preparation of evenings meals

The benefits of working at Stonepillow:

• Healthcare and wellbeing support including access to in-app virtual appointments with NHS registered GPs and access to a comprehensive Employee Assistance programme with face-to-face counselling
• A medical cashback scheme and retail discounts
• Stakeholder pension, employer contribution of 5%
• 25 days holiday plus bank holidays (pro rata)

We reserve the right to close this vacancy early if a high volume of applications have been received.

Early applications are encouraged; interviews will commence before the closing date if suitable candidates are identified

Stonepillow is committed to safeguarding children, young people and vulnerable adults. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service (DBS) check.