Hostel Support Worker - Nights (sleep shifts)

ST RICHARD OF CHICHESTER CHRISTIAN CARE ASSOCIATION LTD; Chichester; Sur place; GBP 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Healthcare and wellbeing support

Medical cashback scheme

Stakeholder pension (5% employer)

25 days holiday plus bank holidays

Résumé du poste

Stonepillow is seeking a Night Hostel Support Worker to join our team in Chichester. This position involves 42.11 hours per week on a 3 night on/3 night off rota with sleeping duties from 11pm–6am, and on-call support for emergencies as needed.

The role supports homeless adults with complex needs, focusing on engagement, signposting to services, and helping clients achieve independent living and wellbeing. You will work within a night concierge team and contribute to a trauma-informed,

Responsabilités

• Welfare checks
• Conduct case management reviews which involve undertaking risk assessments
• Actively engage with clients to improve client outcomes ensuring clear boundaries are adhered to
• Promote clients’ independence and meaningful community presence prepare them for independent living so they are ready to transfer to alternative accommodation
• Managing and deescalating any disputes or emergencies recording incident reports
• Recognising and reporting of safeguarding concerns
• Adhere to Stonepillow’s policies and procedures approaching work with clients in a holistic, trauma-informed and person-centred way
• To complete support notes, recording the support provided to the client. All written records must be up to date, accurate and legible as they are the source of reporting on service provision for our stakeholders
• To assist with the preparation of vacant rooms to maximise occupancy (clearing and cleaning)
• Take part in cleaning duties and identifying and recording any maintenance issues.

Description du poste

Hostel Support Worker - Nights (sleep shifts)

Salary: £27,832 per annum

Location: Chichester

Contract: Permanent

Hours: Full Time - 42.11 hours per week, 3 night on, 3 night off working rota (8pm to 8am shifts) - sleeping between hours of 11pm-6am

Closing: 15 October 2026

We are recruiting for Night Hostel Support Workers across our Bognor and Chichester Hostel.Hours: 8pm-8am (sleeping between the hours of 11pm-6am), however if there is an emergency/incident taking place during the sleeping period, you may be woken up to support with the situation (you remain on duty throughout the shift)
This role is working alongside a night concierge team member

Stonepillow supports and empowers homeless and vulnerable people to achieve sustainable independence and wellbeing and make positive changes in their lives.

Your role will be to support homeless adults who may be experiencing a number of complexities including mental health and substance misuse issues. The aim of the role is to support and signpost clients into services that will improve their housing, health and wellbeing while improving the client’s quality of life. This is achieved through the provision of engagement and individualised support plans, targeted interventions, signposting and group work. You will work proactively to form strong relationships and gain clients' trust, striving to provide the best possible service levels at all times.

Working as part of a team as well as independently, the successful candidate will have good verbal and written communication skills with the ability to motivate, engage and inspire including the initiative to be able to deal with challenging situations in a calm and effect manner.

Role Duties

• Welfare checks
• Conduct case management reviews which involve undertaking risk assessments
• Actively engage with clients to improve client outcomes ensuring clear boundaries are adhered to.
• Promote clients’ independence and meaningful community presence prepare them for independent living so they are ready to transfer to alternative accommodation. This is achieved by supporting and encouraging clients to maintain a clean and safe physical environment and offering advice where needed to promote lifestyle skills such as cleaning, laundry, cooking and self-care.
• Managing and deescalating any disputes or emergencies recording incident reports.
• Recognising and reporting of safeguarding concerns.
• Adhere to Stonepillow’s policies and procedures approaching work with clients in a holistic, trauma-informed and person-centred way.
• To complete support notes, recording the support provided to the client. All written records must be up to date, accurate and legible as they are the source of reporting on service provision for our stakeholders.
• To assist with the preparation of vacant rooms to maximise occupancy (clearing and cleaning)
• Take part in cleaning duties and identifying and recording any maintenance issues.

The benefits of working at Stonepillow:

• Healthcare and wellbeing support including access to in-app virtual appointments with NHS registered GPs and access to a comprehensive Employee Assistance programme with face-to-face counselling
• A medical cashback scheme and retail discounts
• Stakeholder pension, employer contribution of 5%
• 25 days holiday plus bank holidays (pro rata)

We reserve the right to close this vacancy early if a high volume of applications have been received.

Early applications are encouraged; interviews will commence before the closing date if suitable candidates are identified

Stonepillow is committed to safeguarding children, young people and vulnerable adults. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service (DBS) check.

• Please view the Night Support Worker Sleep In JD document