Hostel Support Worker - Days

West Sussex.info; Chichester; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Healthcare and wellbeing support

Medical cashback scheme

Stakeholder pension with 5% employer contribution

Retail discounts

Job summary

West Sussex.info is seeking a full-time Hostel Support Worker in Chichester to support homeless adults facing complexities such as mental health and substance misuse issues. The role involves managing cases, conducting risk assessments, and promoting clients' independence through tailored support plans. Benefits include healthcare support, a pension plan, and discounts. Candidates must be able to motivate clients and handle challenging situations effectively.

Qualifications

• Good verbal and written communication skills.
• Ability to motivate, engage, and inspire clients.
• Initiative to deal with challenging situations effectively.

Responsibilities

• Manage case allocation of clients.
• Conduct case management reviews with risk assessments.
• Engage with clients to improve outcomes.
• Promote clients' independence and community presence.
• Manage disputes and emergencies, recording incidents.

Skills

Verbal communication skills

Written communication skills

Ability to motivate and engage

Ability to manage challenging situations

Job description

Hours Full Time- 37.42 hours - working on a rota - 4 shifts on/2 shifts off combination of 7.45am- 4.15pm and 11.30am-8.00pm shifts

We are recruiting for a Hostel Support Worker.

Stonepillow supports and empowers homeless and vulnerable people to achieve sustainable independence and wellbeing and make positive changes in their lives.

Your role will be to support homeless adults who may be experiencing a number of complexities including mental health and substance misuse issues. The aim of the role is to support and signpost clients into services that will improve their housing, health and wellbeing while improving the client’s quality of life. This is achieved through the provision of engagement and individualised support plans, targeted interventions, signposting and group work. You will work proactively to form strong relationships and gain clients' trust, striving to provide the best possible service levels at all times.

Working as part of a team as well as independently, the successful candidate will have good verbal and written communication skills with the ability to motivate, engage and inspire including the initiative to be able to deal with challenging situations in a calm and effect manner.

Role Duties

• Manage case allocation of clients.
• Conduct case management reviews which involve undertaking risk assessments
• Actively engage with clients on a weekly basis in key work sessions to improve client outcomes ensuring clear boundaries are adhered to.
• Promote clients’ independence and meaningful community presence prepare them for independent living so they are ready to transfer to alternative accommodation. This is achieved by supporting and encouraging clients to maintain a clean and safe physical environment and offering advice where needed to promote lifestyle skills such as cleaning, laundry, cooking and self-care.
• Managing and deescalating any disputes or emergencies recording incident reports.

The benefits of working at Stonepillow:

• Healthcare and wellbeing support including access to in-app virtual appointments with NHS registered GPs and access to a comprehensive Employee Assistance programme with face-to-face counselling
• A medical cashback scheme and retail discounts
• Stakeholder pension, employer contribution of 5%

Stonepillow is committed to safeguarding children, young people and vulnerable adults. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service (DBS) check.