Night Guest Services Associate — Flexible Hours

RBH; Antrim; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Room discounts for you and family

Birthday leave

Training sponsorship

F&B discount

Job summary

RBH is seeking a dedicated Night Team Member to support late-evening operations at our hotel. You will welcome guests, assist with check-ins and check-outs, and manage night audits while ensuring a smooth handoff to the morning team.

Ideal candidates are natural night owls, friendly, detail-focused, and able to handle guest requests and unexpected situations with composure. This is a full-time, on-site role offering flexible working arrangements.

Qualifications

• Night shift suitability and willingness to work late hours.
• Friendly, welcoming service with a smile at any hour.
• Good with numbers and detail-oriented for audits and reports.

Responsibilities

• Welcome late-arriving guests, assist with check-ins/outs.
• Handle night audits and end-of-day reports.
• Respond to guest requests during the night (room service, amenities).
• Keep lobby and public areas clean and welcoming for morning shift.

Skills

Night shift suitability

Customer service

Attention to detail

Calm under pressure

Team player

Education

No formal requirement

Job description

RBH is seeking a dedicated Night Team Member to support late-evening operations at our hotel. You will welcome guests, assist with check-ins and check-outs, and manage night audits while ensuring a smooth handoff to the morning team.

Ideal candidates are natural night owls, friendly, detail-focused, and able to handle guest requests and unexpected situations with composure. This is a full-time, on-site role offering flexible working arrangements.