Guest-Focused Housekeeping Associate (York)

Splendid Hospitality Group; York and North Yorkshire; Sur place; GBP 15 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Employee Assistance Programme (EAP)

Hotel Room Discounts

Food & Beverage Discounts

Life Assurance

Salary Sacrifice - Car Scheme

Earned Wages Access

Company Pension

Learning & Development

Résumé du poste

Splendid Hospitality Group in York is seeking a Housekeeping Team Member for The Grand - York. This zero-hours role focuses on delivering high standards of cleanliness and guest comfort in guest rooms, corridors, and public areas.

You will work as part of a supportive team to maintain pristine environments, respond to guest requests with warmth, and uphold safety and hygiene practices across the hotel. Training provided.

Responsabilités

• Taking pride in maintaining guest rooms, corridors, and service areas to the highest standards of cleanliness and presentation.
• Replenishing guest supplies and amenities to ensure every room is fully prepared and welcoming.
• Responding to guest requests with warmth and efficiency, ensuring their needs are met and expectations exceeded.
• Reporting any maintenance issues, safety concerns, or hazards promptly, supporting a safe and smooth-running hotel.
• Helping with monitoring supplies and minimise waste across all housekeeping areas.
• Collaborating with colleagues across departments to deliver seamless service and a memorable guest experience.

Description du poste

Splendid Hospitality Group in York is seeking a Housekeeping Team Member for The Grand - York. This zero-hours role focuses on delivering high standards of cleanliness and guest comfort in guest rooms, corridors, and public areas.

You will work as part of a supportive team to maintain pristine environments, respond to guest requests with warmth, and uphold safety and hygiene practices across the hotel. Training provided.