Night Guest Experience Host

Soho House & Co.; West Oxfordshire; Remote; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Weekly Pay

Team meal while on shift

50% Team discount on Food & Drink

Staff Room Rates

Health Cash Plan

Dental Plan

Birthday Day Off after 1 year

Up to 50% Staff Discount on Cowshed &

Job summary

Soho House & Co. in the United Kingdom is seeking an experienced Night Porter to ensure guests and members have a welcoming arrival and a smooth stay. You will be the friendly face, handle luggage, escort guests to rooms, and support Front of House with requests.

The role requires a full driving licence, being over 21, and flexibility to work nights, weekends and public holidays. You will join a team that values hospitality, safety, and high service standards, with ongoing training and team

Qualifications

• Experience in hospitality or guest-facing role preferred.
• Full driving licence required.
• Must be over 21 years of age due to insurance.
• Ability to work flexible hours, including weekends and public holidays.

Responsibilities

• Welcome guests and assist with luggage on arrival and departure.
• Escort guests to rooms and provide a warm introduction to the House when required.
• Support Front of House with guest requests and general assistance.
• Maintain cleanliness and organisation of luggage and vehicles.
• Assist with deliveries, room moves, and internal requests as needed.
• Conduct regular checks of public areas, reporting any issues or hazards.
• Support other departments during busy periods to ensure smooth operations.
• Always represent Soho House standards, values, and service style.

Skills

Guest service

Team player

Communication skills

Flexibility

Job description

Soho House & Co. in the United Kingdom is seeking an experienced Night Porter to ensure guests and members have a welcoming arrival and a smooth stay. You will be the friendly face, handle luggage, escort guests to rooms, and support Front of House with requests.

The role requires a full driving licence, being over 21, and flexibility to work nights, weekends and public holidays. You will join a team that values hospitality, safety, and high service standards, with ongoing training and team