Night Porter: Elevate Guest Experience & Service
Soho House
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Benefits offered by this job
Job summary
Soho House in Charlbury, United Kingdom, is seeking a Night Porter to welcome guests, escort them to rooms, and assist with luggage and front-of-house requests. The role emphasizes exceptional hospitality, reliability, and a positive, team‑oriented attitude.
You will work on-site, with flexible hours including weekends and public holidays. A full driving licence and being over 21 are required; previous experience in hospitality is preferred but not essential.
Qualifications
- Experience in a busy high‑profile venue is preferred (up to 2 years).
- Excellent communication and guest service skills.
- Reliable, punctual and a strong team player.
Responsibilities
- Escort guests to rooms and assist with luggage on arrival and departure.
- Welcome guests and provide a warm introduction to the House.
- Maintain cleanliness and organisation of luggage and related areas.
- Support Front of House with guest requests and general assistance.
- Assist with deliveries, room moves, and internal requests as needed.
- Ensure health and safety by reporting hazards in public areas.
- Represent Soho House standards and service style at all times.
Skills
Job description
Soho House in Charlbury, United Kingdom, is seeking a Night Porter to welcome guests, escort them to rooms, and assist with luggage and front-of-house requests. The role emphasizes exceptional hospitality, reliability, and a positive, team‑oriented attitude.
You will work on-site, with flexible hours including weekends and public holidays. A full driving licence and being over 21 are required; previous experience in hospitality is preferred but not essential.
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