Guest Experience Driver/Luggage Porter

Soho House & Co.; Bath; Presencial; GBP 19.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Team meal on shift

Soho Friends membership

Staff discount on food & drink

Staff room rates

Health cash plan

Dental plan

Birthday day off

Staff discount on Cowshed & Soho Home

Charity days

Counselling sessions

Cookhouse & House Tonic

Continuous training

Team events

Descripción de la vacante

Soho House & Co. in Bath seeks a Driver/Luggage Porter to create a welcoming arrival and departure experience for members and guests.

You will assist with luggage, respond to guest requests, and support Front of House and Accommodation teams to ensure smooth operations and a high standard of service from the moment guests arrive. The role is guest-facing and hands-on, requiring a friendly attitude, attention to detail, and proactivity.

Formación

• A full, valid UK driving licence is essential.
• Previous experience in a porter, hospitality, or guest-facing role is an advantage.
• Good communication skills and ability to work as part of a team.

Responsabilidades

• Welcome guests and assist with luggage on arrival and departure.
• Escort guests to rooms and provide a warm introduction to the House.
• Support Front of House with guest requests and general assistance.
• Maintain cleanliness and organisation of luggage/vehicle storage areas.
• Assist with deliveries, room moves, and internal requests as needed.
• Conduct regular checks of public areas, reporting issues or hazards.
• Support other departments during busy periods to ensure smooth operations.
• Always represent Soho House standards, values, and service style.

Conocimientos

Driving license

Guest-facing

Communication skills

Teamwork

Descripción del empleo

Soho House & Co. in Bath seeks a Driver/Luggage Porter to create a welcoming arrival and departure experience for members and guests.

You will assist with luggage, respond to guest requests, and support Front of House and Accommodation teams to ensure smooth operations and a high standard of service from the moment guests arrive. The role is guest-facing and hands-on, requiring a friendly attitude, attention to detail, and proactivity.