Night Guest Concierge & Welcome Host

Harri; Greater London; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discount on food & drink

Discounted hotel stays

My Fuller’s benefits platform

Healthcare cash plan

Wagestream access

Induction and training

Weekly tips

Job summary

Fuller’s is seeking a Night Porter to welcome guests late at night and provide attentive support throughout the overnight shift. You’ll manage late check-ins, assist guests, and contribute to a warm, safe, and memorable stay at The White Hart.

Join a team that values hospitality, offers induction and training, and provides opportunities for career growth within Fuller’s pubs and hotels. A flexible night schedule is available.

Qualifications

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.

Responsibilities

• Provide a friendly and welcoming presence for guests arriving late at night.
• Assist guests throughout the night with needs and enquiries.
• Manage check-ins/outs during night shifts, ensuring smooth guest experiences.
• Maintain a calm, courteous, and professional demeanor at all times.

Skills

Friendliness

Guest support

Communication

Night shift

Job description

Fuller’s is seeking a Night Porter to welcome guests late at night and provide attentive support throughout the overnight shift. You’ll manage late check-ins, assist guests, and contribute to a warm, safe, and memorable stay at The White Hart.

Join a team that values hospitality, offers induction and training, and provides opportunities for career growth within Fuller’s pubs and hotels. A flexible night schedule is available.